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PPK Operations Manager, Sustainability Practice

PPK Operations Manager, Sustainability Practice

ConfidentialDelhi
7 days ago
Job description

Practice planning and strategy execution

  • Works with senior practice team members to enable Practice leadership to implement and evaluate the global strategy and additional strategic initiatives
  • Supports and drives the practice planning process, integrating and synthesizing elements (eg solution, sector, region) into the full plan; adds and balances inputs from stakeholders such as Finance, Marketing, Partners, senior PPK members; serves as a key point of contact
  • Interprets trends and highlight issues requiring intervention, eg cost recovery or commercial initiatives
  • Consolidates and aggregates inputs, eg to IP roadmap / interlocks, ecosystem partnership tracking
  • Proactively flags gaps and opportunities; recommends in-year tradeoffs
  • Manages the solution / sector / region input process and aggregation for annual budget submission and reforecasts, including realignment / trade-offs; monitors progress

Practice operations and reporting

  • Drives the design and execution of practice reporting, in coordination with PPK Reporting & Analytics team, leveraging advanced analytical tools and AI
  • Interprets outcomes and develops insights on performance
  • Supports preparation of senior leadership meetings with key stakeholders; including client-ready materials on practice performance
  • Ensures solution / sector / regional teams are aware of and adopt KPI definitions established by global practice team, Finance, and others
  • Optimizes intra-practice operational work through best practice sharing, centralization, automation or zero-basing; champions consistency in reporting standards

    • Affiliate management and meetings

  • Owns affiliate administration (may be within specific domain or across practice), including support to the HLA process and / or recommendations on resourcing / staffing decisions
  • Drives talent projects and cultivation, eg outside hiring, capability building, team surveys, internal staffing allocations, engagement
  • Supports leadership on practice meetings and calls; oversees operations-related content; coordinates on meeting logistics with Events team

    • Commercial Operations

  • Monitors and drives agreed commercial pipeline actions; coordinates on evolving client priority list (regions / sectors); ensures consistent account management approach and prepares materials for calls
  • Connects to frontline feedback loops and uses to inform analysis; shares best practices, eg business development requests, use of client promoters
  • Works across sectors / solutions to align marketing presence with practice priorities into an integrated plan
  • Coordinates with Marketing Lead on marketing backlog

    • Practice communications and teaming

  • Drives internal PPK team management, eg coordinates practice-wide NPS monitoring, ombudsperson role
  • Ensures high quality results, may manage analysis done by junior(s) within or outside of the Operations team
  • Onboards and apprentice team members
  • Effectively manages the PD of juniors on team through coaching and performance feedback
  • Administers BCN & Persistent IP resources
  • Works seamlessly across Bain functions to share information and create alignment

    • ABOUT YOU

  • Bachelor of Arts, Engineering, Science, or equivalent undergraduate degree with strong academic credentials; Statistics, Business, or Economics concentrations also applicable; MBA is a plus
  • 6+ years of experience in a professional services firm environment
  • You are intellectually curious and have a positive mindset
  • You have a consistent track record of delivering strong results, including the ability to execute multiple projects at once using strong work planning skills
  • You have strong problem-solving and analytical abilities; you drive experimentation and innovation
  • You are known for your high-quality work, attentive to detail and very organized
  • You have strong communication and presentation skills with the ability to establish credibility with senior business executives
  • You are a strong team player with a demonstrated ability to motivate team members and a willingness to be flexible in meeting the needs of the practice and stakeholders
  • You can operate independently (comfortable with a remote supervisor, juniors, and wider team) and manage competing priorities with minimal supervision
  • You have the maturity and integrity to manage confidential information and use technology in a responsible way (eg, AI)
  • You are skilled with data modelling, analysis and other tools (eg, Alteryx, Tableau, AI / GBTs / prompt engineering) with a command over Microsoft and automation applications (Excel, PowerPoint, PowerApps, Python)
  • You have experience with business and performance measurement, strategic planning, finance / budget management, project management. You may also be familiar with consulting, recruiting / talent management, or business development

    • Skills Required

    Alteryx, Tableau, Python, Power Apps, Data Modeling, Operations Management, Sustainability

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