Br.Manager / Asstt.Manager

Branch Manager / Assistant Manager Job Description

This job description is for a leadership role focused on the day-to-day operations and strategic growth of a branch. The ideal candidate will have extensive experience and the skills necessary to drive success, manage a team, and ensure customer satisfaction.

Key Responsibilities

• Operational Management : Oversee all daily operations of the branch, including sales, customer service, and compliance with company policies and regulations.
• Team Leadership : Recruit, train, and manage a high-performing team. Conduct performance reviews, provide coaching, and foster a positive work environment.
• Business Development : Develop and implement strategies to attract new customers, retain existing ones, and increase the branch's profitability and market share.
• Financial Oversight : Manage the branch's budget, analyze financial reports, and implement cost-saving measures to meet and exceed sales targets and key performance indicators (KPIs).
• Customer Relations : Address escalated customer complaints and ensure a high level of customer satisfaction.
• Strategic Planning : Work closely with senior management to align branch goals with the company's overall objectives.

Required Experience and Qualifications

Skills :

Skills Required

Team Leadership, Customer Relations, financial oversight, Strategic Planning, Operational Management