This is a remote position.
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telecaller job involves making outbound calls to promote products / services and handling inbound calls for inquiries and complaints. Key responsibilities include generating leads persuading customers resolving issues maintaining call records and meeting sales targets. Skills like excellent communication a persuasive attitude and CRM familiarity are essential.
Key responsibilities
Outbound calls : Contact potential and existing customers to promote products or services explain features and pricing and generate sales.
Inbound calls : Handle customer inquiries provide information and resolve complaints or issues.
Lead management : Generate sales leads and follow up with prospects to convert them into customers.
Customer relationship management : Build rapport with customers maintain accurate records of interactions and update CRM systems.
Sales and data analysis : Meet sales targets process orders and provide feedback from customer conversations to the sales or support team.
Required skills and qualifications
Communication : Strong verbal communication and interpersonal skills to engage effectively with customers.
Persuasion : The ability to persuade customers and handle objections professionally.
Technical skills : Basic computer skills familiarity with CRM software and the ability to use telephone systems.
Problem-solving : Ability to understand customer needs and provide suitable solutions.
Other : Good time management multitasking and the ability to work under pressure are often required. A high school diploma or a bachelors degree is typically needed.
Required Skills : HR
Key Skills
General Services,Business Solutions,Creative,Lab Testing,Application Management,Analytics
Employment Type : Full Time
Experience : years
Vacancy : 1
Monthly Salary Salary : 10000 - 20000
Telecaller • Mumbai, Maharashtra, India