Fidelity International - Senior Business Analyst

Job Type : Permanent

Application Deadline : 05 October 2025

Job Description

Title : Senior Business Analyst

Department : Enterprise Change and PMO

Location : Gurgaon, India

Level : 3

About Fidelity International

Were proud to have been helping our clients build better financial futures for over 50 years.

How have we achieved this? By working together - and supporting each other - all over the world.

So, join our ECPMO team and feel like youre part of something bigger.

About Your Team

The Technology function within the UK Business department provides IT services to the Fidelity business, which includes Pensions, Workplace Savings, FundsNetwork, Personal Investing, Retail, Digital, Customer Services and International business.

This includes the development and support of business applications that underpin our revenue, operational, compliance, finance, legal, marketing and customer service functions.

The broader organisation incorporates Infrastructure services that the firm relies on to operate on a day-to-day basis including data centre, networks, proximity services, security, voice, incident management and remediation.

Enterprise Change and PMO (ECPMO) is a centralised global team with responsibility for delivering a consistent change process across FIL with traceable adherence to the new Enterprise Change Framework, increasing efficiency by eliminating duplication and enabling higher levels of automation and enhancing support for the business and delivery of

our ambitious change and transformation plan FIL-wide.

Purpose of your role

This role is for an experienced Business Analyst, with strong stakeholder management skills, to join the ECPMO team and support the successful delivery of a variety of change initiatives across the change enterprise with a focus on the Clarity PPM product, change tooling, enabling automation and innovation and the effective use of AI.

Clarity is the Enterprise-Wide Project Portfolio Management (PPM) application used by Fidelity.

It acts as the golden source for all project records across the organisation to support delivery, analytics and decision making.

It also provides effective time recording functionality for most of the organisational change resources to support both financial and resource management processes.

Your role as Business Analyst is to provide outcome focused business analysis across Clarity and other applications and processes supporting the Enterprise Change Framework.

This will cover requirements gathering, process, operations and change analysis, building out test cases and test documents to support testing and embedding the changes into the operational areas.

You would also be required to create training material and support user onboarding.

The role requires close working with colleagues in UK, Ireland, India, China and Hong Kong offices, and as such the candidate sometimes may be required to be flexible in the hours they work.

This demanding role would perfectly suit a dynamic individual looking to work in a fast-paced environment.

Key Planning and Management

• Be self-sufficient in identifying and understanding business requirements / issues through engagement with key stakeholders.
• Ensure that all stakeholders have a common understanding of what is being delivered and how it is aligned to the overall target operating model (TOM).
• Identify & escalate as appropriate, issues & instances where any elements risking successful delivery are identified, assisting in the resolution of these issues.
• Supporting the effective management of the necessary JIRA boards and backlogs with the necessary teams and stakeholders
• Ownership of activities deliverables and outputs; Supporting PM on scope, timelines, plans, and RAID logs

Process Analysis and Automation

Embedding (e.g. Testing, Training, Support)

(ref : iimjobs.com)