Plan, coordinate, and manage holiday packages and travel itineraries for clients.Assist customers in selecting holiday destinations, accommodation, and travel options based on their preferences and budget.Liaise with hotels, transport providers, and tour operators to arrange bookings and ensure smooth travel experiences.Provide detailed information about travel plans, package inclusions, and terms to customers.Handle bookings, cancellations, amendments, and payments related to holiday packages.Address and resolve customer queries and complaints promptly and professionally.Stay updated on the latest travel trends, holiday packages, and offers.Work collaboratively with the sales and customer service teams to achieve business targets.Skills Required
Customer Service, Coordination