Customer Service AssistantNumoo HR • kottayam, kerala, in
No longer accepting applications
Customer Service Assistant
Numoo HR • kottayam, kerala, in
21 hours ago
Job descriptionQuickMetrix helps large brands drive better customer engagement on digital & social platforms using AI-driven insights & processes. B2B SaaS Platform for Omnichannel Customer Service & Analytics Be the first line of support for our clients to Log and triage service requests via tickets, chat, or email. Guide customers through platform workflows and dashboards Escalate technical issues to L2 when needed Maintain accurate case documentation and follow up until closure Ensure process compliance and deliver high customer satisfaction BCA / MCA / Engineering Graduate with 0–2 years experience Strong communication skills, customer empathy & responsiveness to ensure they are successful with QuickMetrix. Readiness to work in shifts Nice to have : Exposure to SaaS tools or CRM / ticketing systems; Prior BPO / chat / tech support experience
Role : Customer Success Associate (Hybrid)
- Company : QuickMetrix
- Location : Bengaluru
- Experience : 0–2 years (Customer Support, BPO, or SaaS Support)
- Compensation : ₹2.0 – 3.5 LPA (based on experience)
About QuickMetrix
What You’ll Do
You Bring
Why Join Us
Work-from-home flexibility with enterprise-grade SaaS exposure
Growth & Collaborative, learning-focused environment
Create a job alert for this search
Customer Service • kottayam, kerala, in
Related jobs
Customer Service Operator - 45024
Turing • Kochi, IN
In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of.AI-generated outputs, and ensuring compliance, trust, and customer experience standards.SLA track...Show more
Last updated: 30+ days ago • Promoted
Team Lead - Services
Confidential • India, Cochin / Kochi / Ernakulam
General Shift : 9 : 00 AM to 5 : 00 PM.Afternoon Shift : 12 : 00 PM to 8 : 00 PM.Post Lunch Shift : 2 : 00 PM to 10 : 00 PM.
Night Shift : As needed on random days.Lead a team that delivers service operations to cl...Show more
Last updated: 19 days ago • Promoted
Assistant Manager
TP • Kochi, IN
Identify opportunities to upgrade existing clients to higher-value telecom plans, premium features, or advanced solutions that meet their evolving needs.
Promote complementary telecom services such ...Show more
Last updated: 3 hours ago • Promoted • New!
QC Analyst – Customer Support
Highbrow Technology Inc • ernakulam, India
Hiring Now : QC Analyst – Customer Support (Voice Quality Monitoring).We are looking for an experienced.This role involves reviewing call recordings, evaluating communication standards, and ensuring...Show more
Last updated: 1 day ago • Promoted
Customer Service Officer / Sales
EcoOrigin • Kochi, IN
We're looking for an extroverted, outspoken salesperson who's confident, assertive, and not easily negotiated down.Engage with potential customers through various channels (phone, email, face-to-fa...Show more
Last updated: 30+ days ago • Promoted
Senior Customer Experience and Engagement Analyst
Mastercard • Kottayam, IN
Senior Customer Experience and Engagement Analyst.The role will primarily be focused on working with existing and potential external customers to drive adoption, engagement, and satisfaction with t...Show more
Last updated: 3 hours ago • Promoted • New!
Assistant Manager
Policybazaar.com • Kochi, Kerala, India
As an Assistant Manager - Operations (Sales), you will play a key role in driving sales operations, ensuring efficient processes, and maintaining high levels of customer and employee satisfaction.Y...Show more
Last updated: 8 days ago • Promoted
Customer Service Assistant
Numoo HR • ernakulam, India
Role : Customer Success Associate (Hybrid).Experience : 0–2 years (Customer Support, BPO, or SaaS Support).QuickMetrix helps large brands drive better customer engagement on digital & social platform...Show more
Last updated: 16 hours ago • Promoted • New!
Boutique Sales Assistant
Confidential • Ernakulam, India, Cochin / Kochi / Ernakulam
George and Elsa is a premium boutique in cochin offering premium sarees and salwars.The boutique is known for its excellent customer service along with the wide range of unique products.The boutiqu...Show more
Last updated: 19 days ago • Promoted
Sales & Customer Service Executive
Confidential • Ernakulam, India, Cochin / Kochi / Ernakulam
Nautical Cargo Private Limited was incorporated in 2011 with a vision to be a leading freight management and logistics service provider, with a global network of partners.With vast experience in th...Show more
Last updated: 19 days ago • Promoted
Dynamics 365 CE Customer Service
People Prime Worldwide • Kottayam, IN
Important Note (Please Read Before Applying).You have less than 5 years or more than 10 years of experience in Dynamics 365 / Power Platform.
You do not have hands-on Omnichannel experience.You have...Show more
Last updated: 3 hours ago • Promoted • New!
Assistant Manager
Confidential • India, Cochin / Kochi / Ernakulam
Manage and lead team in the performance of daily, monthly, quarterly and annual accounting processes.Handle complex processes activities.
Work with the CLIENT team to resolve per escalation procedur...Show more
Last updated: 30+ days ago • Promoted
US Mortgage- Customer support
Altisource • Kochi, IN
Willing to work in night shifts.Review and update construction documents in the system to ensure completeness and accuracy.
Maintain and update construction budget details while placing inspection o...Show more
Last updated: 7 days ago • Promoted
Assistant Manager - Call center
Confidential • Cochin / Kochi / Ernakulam
We have urgent requirement for Assistant Manager for Kichi.Assistant Manager / Deputy Manager – Call Cente.Experience : Minimum 3+ Years in C all.
Center Operations (Voice / Non-Voice).Package : based...Show more
Last updated: 8 days ago • Promoted
Assistant Customer Support Officer-CTC UPTO 3.6 LPA
Confidential • Cochin / Kochi / Ernakulam
Manage and maintain stock records accurately.Handle accounting entries and financial tracking using Tally.Oversee collections, MIS reports, and front office operations.
Ensure smooth coordination be...Show more
Last updated: 19 days ago • Promoted
Service Advisor
Confidential • Ernakulam, Cochin / Kochi / Ernakulam
Mahindra Dealership – Job Opportunities (Ernakulam, Kerala).Employment Type : On-role Interview Mode : Walk-In.Rounds : 2–3 face-to-face rounds Languages Required : Malayalam (Fluent) & Basic English.C...Show more
Last updated: 3 days ago • Promoted
Accounts Assistant
Kayana | Ordering & Payment Solutions • Alappuzha, IN
Kayana is one of the fastest-growing companies, empowering small and medium-sized.As a disruptive force in the industry, we provide everything from essential point-.
Our mission is simple : to help b...Show more
Last updated: 3 hours ago • Promoted • New!
Customer Sales & Service Officer (COK)
Confidential • India, Cochin / Kochi / Ernakulam
Manage a large ticketing or a reservation and ticketing office retail operation by implementing and maintaining best practise policies and procedures and lead the retail office to achieve local and...Show more
Last updated: 19 days ago • Promoted