Facility Manager

Job Description

Job Summary :

The Clubhouse Executive is responsible for the day-to-day management and smooth operations of the residential clubhouse. This role ensures residents and guests enjoy high-quality amenities and services, and the facility is maintained in top condition. The ideal candidate is customer-service oriented, organized, and proactive.

Key Roles & Responsibilities :

1. Clubhouse Operations :

Oversee daily operations of the clubhouse including gym, swimming pool, indoor games, party hall, etc.

Ensure timely opening and closing of the clubhouse as per defined schedule.

Maintain cleanliness, hygiene, and safety across all amenities.

2. Resident Interaction :

Act as the first point of contact for residents using clubhouse facilities.

Handle resident queries, feedback, and complaints professionally and resolve them promptly.

Assist residents in booking amenities (party hall, tennis court, etc.).

3. Facility Maintenance & Coordination :

Coordinate with housekeeping, maintenance, and security teams to ensure all facilities are functional and presentable.

Conduct regular inspections to ensure equipment and infrastructure are in good condition.

Report and follow up on repair / maintenance issues with the technical team.

4. Event Management :

Assist in organizing community events, fitness classes, and clubhouse activities.

Coordinate with vendors and service providers for event logistics.

5. Documentation & Reporting :

Maintain records of clubhouse bookings, resident feedback, and equipment maintenance logs.

Submit daily and monthly reports to the Facility Manager.

6. Compliance & Safety :

Ensure all clubhouse rules are followed by residents and guests.

Monitor safety protocols including swimming pool safety, gym usage guidelines, and fire safety.

Ensure CCTV and access control systems are functioning properly.

Requirements

Qualifications & Skills :

Minimum Graduate in any discipline (Hospitality Management preferred).

2–4 years of experience in residential clubhouse, hospitality, or front office role.

Strong communication and interpersonal skills.

Working knowledge of MS Office and clubhouse management software (if applicable).

Energetic, polite, and presentable with a service-first attitude.

Requirements

Qualifications & Skills : Minimum Graduate in any discipline (Hospitality Management preferred). 2–4 years of experience in residential clubhouse, hospitality, or front office role. Strong communication and interpersonal skills. Working knowledge of MS Office and clubhouse management software (if applicable). Energetic, polite, and presentable with a service-first attitude.