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Junior Manager

Junior Manager

ConfidentialPune, India
6 days ago
Job description

About Scribido Campus

Scribido Campus, founded in 2014, is an organisation that offers Schools and School students various products and services, which are both academic and non-academic in nature.

Role Overview

As our General Manager, you will own end-to-end client relationships, drive revenue growth, and oversee the successful delivery of our programs. You will be the bridge between our business objectives and operational execution—managing a small team, nurturing key accounts, and identifying new business opportunities.

Key Responsibilities

  • Client Relationship Management : Serve as the primary point of contact for institutional and corporate clients; build trust, anticipate needs, and ensure world-class service delivery.
  • Business Development : Identify, pitch, and close new partnerships with schools, colleges, corporations, and individual clients to achieve revenue targets.
  • Team Leadership : Recruit, train, and mentor a lean client-servicing team and freelance trainers; set performance goals and conduct regular reviews.
  • Program Delivery Oversight : Coordinate with content designers, trainers, and operations to ensure on-time, high-quality workshop and course delivery.
  • Strategic Planning & Reporting : Develop quarterly business plans, forecast revenues, track KPIs (enrollment numbers, client satisfaction scores, upsell rates) and present insights to leadership.
  • Process Optimisation : Continuously refine client-servicing workflows, CRM data integrity, proposal templates, and feedback loops to drive efficiency and scalability.
  • Stakeholder Communication : Liaise with marketing, finance, and operations teams to align on pricing, promotional campaigns, and logistical requirements.

Qualifications & Skills

  • Experience : 5–8 years in client servicing, account management, or general management roles—preferably in education, training, or professional services.
  • Digital Marketing Coordination : Collaborate with the marketing team to plan and execute digital campaigns (social media, email, paid ads) that generate leads and nurture existing accounts.
  • Video & Graphic Oversight : Work closely with in-house or freelance video editors and graphic designers to produce high-impact promo videos, presentation decks, social assets, and event collateral.
  • Business Acumen : Proven track record of hitting sales targets, negotiating contracts, and generating new revenue streams.
  • Communication : Exceptional command of written and spoken English; comfortable drafting proposals, presentations, and reports.
  • Leadership : Demonstrated ability to lead small teams, delegate effectively, and foster a culture of ownership.
  • Organisational Skills : Strong project-management discipline; adept at juggling multiple clients and deadlines.
  • Interpersonal Skills : Confident relationship-builder with an ability to engage senior stakeholders and translate client needs into actionable plans.
  • Tech Savvy : Proficient with CRM tools (e.g., Zoho, HubSpot), MS Office suite, and virtual meeting platforms.
  • Education : Bachelor's degree in Business, Communications, Marketing, or related field; MBA or equivalent is a plus.
  • Why Join Us

  • Be part of a mission-driven brand that empowers voices and shapes confident communicators.
  • Enjoy a collaborative, entrepreneurial work environment with ample growth opportunities.
  • Competitive CTC with performance-linked incentives and professional development support.
  • To Apply

    Send your resume and a brief cover letter outlining your relevant experience and why you're excited to join Scribido Talks to [HIDDEN TEXT]

    We look forward to welcoming a dynamic leader who will drive our next phase of growth!

    Skills Required

    Account Management, General Management, Ms Office Suite, Business Acumen, Client Servicing

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    Junior Manager • Pune, India

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