Customer Support Executive – Procurement & Administration

Job Title : Customer Support Executive Procurement & Administration

Job Location : Bangalore

Customer Support :

• Serve as the first point of contact for customer inquiries, complaints, and service requests.
• Coordinate with internal teams (sales, logistics, finance, and procurement) to ensure timely response and issue resolution.
• Maintain accurate records of customer communication and service tickets in CRM systems.
• Track and report customer satisfaction metrics; support initiatives to enhance service quality.
• Procurement Support :
• Assist in end-to-end procurement processes - from requisition to purchase order and delivery follow-up.
• Liaise with vendors and suppliers for quotations, order confirmations, and material deliveries.
• Maintain vendor databases, price lists, and procurement documentation.
• Coordinate with finance and logistics for invoice verification and payment processing.
• Monitor inventory levels and assist in replenishment planning.

Administrative Support :

Required Skills & Qualifications :

Preferred Qualifications :

VDart : Digital Consulting & Staffing Solutions

VDart is a leading digital consulting and staffing company founded in 2007 and headquartered in Alpharetta, Georgia. VDart is one of the top staffing companies in USA & also provides technology solutions, supporting businesses in their digital transformation journey. Digital consulting services, Digital consulting agency

Core Services :

Key Industries : VDart primarily serves industries such as automotive and mobility, banking and finance, healthcare and life sciences, and energy and utilities. VDart - Products, Competitors, Financials, Employees, Headquarters Locations

Notable Partnership : VDart Digital has been a consistently strong supplier for Toyota since 2017 Digital Transformation Consulting & Strategy Services | VDart Digital , demonstrating their capability in large-scale digital transformation projects.

With over 17 years of experience, VDart combines staffing expertise with technology solutions to help organizations modernize their operations and build skilled workforce capabilities across multiple sectors.