Key Responsibilities :
Operations & Administration
- Oversee day-to-day workplace operations across IT assets, office admin, vendor coordination, and internal tools
- Track asset issuance, manage renewals, licenses, and vendor contracts
- Own structured onboarding / offboarding experience from a systems and access standpoint
- Support internal requests with speed, accuracy, and accountability
Procurement & Vendor Management
Identify, evaluate, and negotiate with vendors for hardware, software, infrastructure, and servicesEnsure purchases are cost-effective, timely, and aligned with operational needsMaintain accurate records of procurement, POs, invoices, and service termsDrive vendor performance reviews and continuously explore better alternativesEvent Planning & Execution
Lead planning and execution of all internal events : town halls, offsites, engagement programs, and leadership sessionsManage logistics, communication, budgeting, and feedback for each eventWork closely with HR, L&D, and leadership to align event goals with team culture and business milestonesCompliance Coordination
Own internal compliance calendars (ISO, CMMI, audits, documentation)Ensure SOPs, policies, and audit requirements are updated and accessibleCoordinate internal audits, evidence collection, risk logs, and closure of action itemsWork cross-functionally with HR, IT, Delivery, and Finance for audit readiness and reportingReporting & Governance
Maintain dashboards and trackers for assets, compliance, events, and procurementProvide weekly and monthly reporting to the Head of OperationsHighlight risks, blockers, and opportunities to improve internal processesWhat You Bring
8+ years of experience in operations, admin, compliance, or event managementStrong vendor negotiation and multi-tasking abilitiesProven experience in managing internal processes and delivering cross-functional programsSolid documentation, tracking, and reporting skills (Excel / Google Sheets)Exposure to ISO / CMMI frameworks is a plusA proactive, solution-driven mindset with a strong sense of ownershipSkills Required
Vendor Management, Event Planning, Hr, IT, Delivery