SME - Mainframe z / OS System Programmer

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients – which means some of the biggest in the world.

There’s never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You’ll be managing systems data for clients and providing day-to-day solutions and security compliance. You’ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.

One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You’ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you’ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.

Key Responsibilities

Provide technical support for customer. Own and action requests for service, implementing changes and resolving assigned problems (may involve some after hours and weekend work).

Provide 24x7 after hours on-call support as required for products supported by the team

Personal compliance and ownership on security, audit and systems integrity posture

Highlight areas for improvement in current processes, and implement improvements

Must be flexible to support in different shift timings and provide coverage for the weekend maintenance change implementation windows.

Attend and actively participate in weekly review meetings with the team leader and / or manager to discuss issues, concerns, people, ideas and workload

Be a focal point in a technical and client advocate capacity and whenever rotated onto new accounts, ensure other team members are mentored to enable smooth succession of previous account

Assist wider team performing the level 1-3 capability, potentially offshore or remote locations.

Your future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Expertise

Required Technical and Professional Expertise

8+ Years Experience in Mainframe z / OS System Programming.

Deep understanding of z / OS operating system architecture and features

Deep knowledge of z / OS Facilities, Parallel Sysplex, GDPS

Hands-on experience on SAD, GTF trace concepts

Led multiple complex IBM and ISV product upgrades and related projects.

Proficiency in z / OS system programming languages like assembler and REXX

Expertise in system management tools like SMPE (Software Management Program Entry) and z / OSMF

Knowledge of mainframe hardware configurations and I / O management

Experience with system monitoring and performance analysis tools

Strong analytical and troubleshooting skills

Preferred Technical and Professional Experience

Monitoring system performance using RMF, SYSVIEW, Mainview, TMON or Omegamon tools, identifying bottlenecks, and implementing optimization strategies.

Diagnosing and resolving complex system issues, including software errors, hardware failures, and system crashes.

Implementing and enforcing security policies on the z / OS system to protect sensitive data.

Assessing system capacity needs and planning for future growth

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily : Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.