Location : Alwarpet, Chennai
Department : Human Resources
Experience : Minimum 10 years in L&D, with at least 5 years in Facility Services Management
Reports To : Head - HR & Admin
About Us :
Sindoori Management Solutions is a leading provider of integrated facility management services. We are committed to delivering excellence through innovation, people development, and operational efficiency. We are looking for a dynamic L&D leader to drive capability building across our FSM workforce.
Key Responsibilities :
L&D Strategy & Execution :
- Design and implement L&D strategies aligned with business goals in FSM.
- Conduct training needs analysis (TNA) across technical, soft skills, and compliance areas.
- Develop annual training calendars and budgets.
Program Development & Delivery :
Create and deliver customized training modules for housekeeping, engineering, security, and soft services teams.Collaborate with external trainers and vendors for specialized programs.Leverage digital learning platforms and blended learning methods.Performance & Capability Building :
Drive competency mapping and career development frameworks.Monitor training effectiveness through feedback, assessments, and ROI analysis.Support leadership development and succession planning initiatives.Compliance & Quality :
Ensure adherence to statutory training requirements (e.g., EHS, POSH).Maintain training records and audit readiness documentation.Stakeholder Engagement :
Partner with operations, HRBPs, and clients to align L&D with service delivery excellence.Conduct regular reviews with business heads on training impact.Key Requirements :
Graduate / Postgraduate in HR, Psychology, or related field. L&D certifications preferred.Minimum 10 years of experience in L&D, with strong exposure to Facility Services or related industries (e.g., hospitality, healthcare, real estate).Proven experience in designing and delivering training for blue-collar and supervisory staff.Strong communication, facilitation, and stakeholder management skills.Familiarity with LMS platforms and digital learning tools.Why Join Us?
Opportunity to shape the learning culture in a growing FSM organization.Work with a passionate team focused on operational excellence and people development.Competitive compensation and career growth opportunities.(ref : iimjobs.com)