Sales Operations Specialist- US (FEMALE)

Job Title : Sales Operations Manager

Location : Mumbai

Experience : 4+ years

Gender : Female

About SID Global Solutions

SID Global Solutions is a global technology services firm and a premier implementation partner of Google. We empower Fortune 500 enterprises across BFSI, Healthcare, Retail, Manufacturing, and Public Sector to accelerate their digital transformation journeys using advanced technologies—AI, API Management, Cloud, Automation, and Modern Data Platforms.

Our go-to-market motion in the U.S. is expanding rapidly, and we are building a high-impact Sales Development team in India to power this growth.

Job Summary :

We are looking for a seasoned Sales Operations Manager with 8+ years of experience in IT services to drive sales efficiency, process improvement, and data-driven decision-making. This role will work closely with sales leadership to support planning, forecasting, reporting, and overall sales enablement.

Key Responsibilities :

Streamline and optimize sales processes across geographies.

Manage CRM tools (Salesforce / Zoho) and ensure data accuracy.

Own sales forecasting, performance tracking, and pipeline reporting.

Design and manage incentive / commission plans.

Support territory planning, account allocation, and deal structuring.

Collaborate with delivery, finance, and marketing for operational alignment.

Lead onboarding, training, and enablement for the sales team.

Requirements :

8+ years in Sales Ops, preferably in IT Services.

Strong analytical and reporting skills (Excel, Power BI / Tableau).

Experience managing global sales processes (US).

Hands-on CRM experience (Salesforce, Zoho).

Excellent communication and stakeholder management.