Talent.com
No longer accepting applications
[Immediate Start] Head of IT Infrastructure (Daskalos)

[Immediate Start] Head of IT Infrastructure (Daskalos)

EmeritusMumbai, Maharashtra, India
6 hours ago
Job description

Head of IT Infrastructure — Daskalos (Multi-Campus, India)

Role Summary

Daskalos is launching and operating multiple higher-education campuses across India in collaboration with international partner institutions. We’re seeking a Head of IT Infrastructure to architect, build, and operate a world-class, scalable campus technology foundation—end-to-end. The ideal leader has stood up greenfield college campuses (or equivalent large, multi-site environments), makes strong solutioning decisions, and drives disciplined execution across vendors and stakeholders.

Responsibilities

Strategy & Architecture

  • Define the multi-campus IT infrastructure blueprint (LAN / WAN / SD-WAN, Wi-Fi 6 / 6E, data center / edge, cloud, identity / SSO, endpoint management, collaboration, AV / classroom tech, security & surveillance integrations).
  • Create a multi-year roadmap for scalability, resilience, and cost optimization (capex / opex, lifecycle, refresh cycles).
  • Establish reference architectures and standards (network segmentation, zero-trust principles, cabling, power / UPS, redundancy).

Campus Build-Outs & Solutioning

  • Lead site surveys, BoQs, and high-level / low-level designs; own RFPs, vendor tech evaluations, and final solution selections.
  • Oversee installation and commissioning of network, servers / edge, Wi-Fi, classroom AV, access control / CCTV, and service rooms.
  • Integrate academic systems (LMS, SIS / ERP, library systems) with identity, networking, and security controls.

    • Operations & Service Management

  • Stand up an ITIL-aligned run model (incident, change, problem, asset / CMDB, capacity, DR / BCP).
  • Define and track SLAs, uptime, MTTR, and performance metrics; run NOC / SOC collaboration as needed.
  • Implement observability (NMS, log mgmt, SIEM) and backup / DR for on-prem and cloud workloads.

    • Security, Compliance & Quality

  • Drive security by design (network segmentation, MFA, MDM, endpoint hardening).
  • Ensure compliance with applicable data protection and education regulations (e.g., DPDP Act, GDPR where relevant) and standards (e.g., ISO 27001 practices).
  • Run quality governance : design reviews, acceptance tests, audits, and continuous improvement.

    • Vendor & Partner Management

  • Source and manage OEMs, system integrators, ISPs / telcos, AV partners, and managed service providers.
  • Own contracts, RFP / RFQ, commercials, SOWs, SLAs, and quarterly business reviews; enforce penalties / earn-backs where applicable.
  • Coordinate with international partner universities and domestic stakeholders to align requirements and approvals.

    • Leadership & Cross-Functional Collaboration

  • Build and lead a high-performing infra & operations team (central + campus IT).
  • Collaborate with Academics, Student Services, Facilities, and Finance for integrated delivery (e.g., power / UPS, racks, cooling, access control).
  • Communicate clearly with executive leadership; convert business needs into deliverable technical plans.

    • Key Outcomes (12–18 months)

  • Launch-ready campuses : Complete IT build-outs for several campuses on time and within budget; day-one readiness validated by cutover tests.
  • Always-on operations : ≥99.9% uptime for critical services (network, identity, LMS / SIS integrations, AV in classrooms, security systems).
  • Coverage & performance : 100% classroom and common-area Wi-Fi coverage with defined throughput targets;
  • Governance & quality : SLAs / OLAs in place; monthly service reviews; audit readiness for security, privacy, and compliance.
  • Stakeholder satisfaction : Faculty / Student IT CSAT ≥4.5 / 5; partner university IT sign-offs completed per MoU.

    • Required Experience & Qualifications

  • 12–18+ years in IT infrastructure with 5+ years leading multi-site or campus build-outs; demonstrable greenfield campus experience is a must.
  • Proven delivery of at least two end-to-end campus (or large corporate campus) setups in India (from design to go-live and steady state).
  • Deep hands-on and architectural knowledge across :
  • Networking : routing / switching, SD-WAN, Wi-Fi design, network security, QoS.
  • Identity & Access : Microsoft Entra ID / Azure AD (or equivalent), SSO / SAML / OIDC, RBAC.
  • Endpoints & Collaboration : MDM / UEM (e.g., Intune), Office 365 / Google Workspace, meeting / classroom AV.
  • Compute / Storage / Cloud : virtualization, edge compute, backups / DR, hybrid cloud.
  • Security & Observability : firewalls, NAC, SIEM, NMS, logging / monitoring.
  • Strong vendor management and procurement chops : RFPs, BoQs, commercials, SLAs, acceptance testing.
  • Process orientation (ITIL), project / program management (PMP / Prince2 or equivalent mindset), and governance rigor.
  • Excellent communication, stakeholder management (international & domestic), and cross-cultural collaboration skills.
  • Bachelor’s in Engineering / CS or equivalent; Master’s preferred. Relevant certifications (ITIL, CCNP / Enterprise, Azure / AWS, PMP) are a plus.

    • Competencies

  • Solutioning & Decision Quality : balances standards with pragmatic delivery; documented trade-offs.
  • Execution Excellence : plans → builds → tests → operates with discipline; hits dates and budgets.
  • Forward Thinking : designs for scale, reuse, and lifecycle; proactive risk management.
  • Negotiation & Influence : gets the best from partners; escalates and resolves fast.
  • People Leadership : hires, coaches, and retains strong talent; fosters accountability.

    • Practical Details

  • Location : India (with frequent travel across campuses; ~40–60% travel).
  • Employment Type : Full-time.

    • Reports To : COO / Head of Operations (or CTO), with dotted line to Academic Partnerships.

    Create a job alert for this search

    Head It Infrastructure • Mumbai, Maharashtra, India

    Related jobs
    • Promoted
    Technical IT Infrastructure - PM

    Technical IT Infrastructure - PM

    Verdantasmumbai, maharashtra, in
    ASEC Engineers – A Verdantas Company.Global Infrastructure & Cloud Operations team.This role will be instrumental in documenting the current and future state of our IT environment, working closely ...Show moreLast updated: 3 days ago
    • Promoted
    IT Infrastructure Manager

    IT Infrastructure Manager

    Skillflix Consultancy India Private LimitedMumbai
    IT Infrastructure Manager Experience- 5 - 6 yrs.Location- Mumbai Roles and Responsibilities Manag...Show moreLast updated: 30+ days ago
    • Promoted
    Head of Information Technology

    Head of Information Technology

    AI OutsourcingThane, IN
    AI Outsourcing is looking for a Head of Information Technology to transform the Outsourcing / Offshore sector via the use of AI - targeting Accountants globally. This is a full-time remote role for ...Show moreLast updated: 23 hours ago
    • Promoted
    Regional Cloud Infrastructure Engineer

    Regional Cloud Infrastructure Engineer

    Argyll ScottThane, IN
    This position offers an opportunity to lead and support a diverse hybrid IT landscape across the APAC region.The Regional IT and Cloud Specialist will be responsible for managing, optimizing, and s...Show moreLast updated: 5 days ago
    • Promoted
    Director Information Technology Infrastructure

    Director Information Technology Infrastructure

    Cheers Interactivenavi mumbai, maharashtra, in
    We are seeking an experienced and innovative Director-IT Infra to lead our IT Infrastructure and IT Security teams.The ideal candidate will drive the management and strategic oversight of on premis...Show moreLast updated: 30+ days ago
    • Promoted
    Head of IT&IS Risk and Controls

    Head of IT&IS Risk and Controls

    Deutsche BankMumbai, India
    Head of IT&IS Risk and Controls - Corporate Bank (CB), Investment Bank (IB).The first line Tech Risk function for business divisions (Corporate Bank (CB), Investment Bank (IB) and Operations (Ops) ...Show moreLast updated: 20 days ago
    • Promoted
    IT Infrastructure Audit Engineer

    IT Infrastructure Audit Engineer

    Live Connectionsmumbai, maharashtra, in
    Greetings from Live Connections!.We have an urgent requirement on.IT Infrastructure Audit Engineer.Please find the below job description and kindly share me your updated CV to sharmila@liveconnecti...Show moreLast updated: 5 days ago
    • Promoted
    Head - IT Procurement

    Head - IT Procurement

    SK Finance LtdMumbai, Maharashtra, India
    Location : Mumbai / Jaipur Experience Required : - 15+ Years Role Overview : Head of IT Procurement is responsible for leading the strategic sourcing, vendor management, and contract negotiation proce...Show moreLast updated: 13 days ago
    • Promoted
    Head - IT & Cybersecurity

    Head - IT & Cybersecurity

    ConfidentialMumbai
    Develop and communicate a comprehensive information and operational technology security strategy tailored to address the specific vulnerabilities and threats identified within the organization.Esta...Show moreLast updated: 30+ days ago
    • Promoted
    Head of Information Technology

    Head of Information Technology

    Talent Zone Consultantdombivli, maharashtra, in
    We’re Hiring : Head of Software Engineering – India / remote 🚀.We are looking for an experienced technology leader to head our software engineering team in India. The ideal candidate will bring a stro...Show moreLast updated: 30+ days ago
    • Promoted
    VP - Head of IT & Cloud

    VP - Head of IT & Cloud

    Exela Technologiesmumbai, maharashtra, in
    Information Technology operations across the EU region.This pivotal role will ensure that IT infrastructure, systems, and services are robust, scalable, and fully aligned with our business objectiv...Show moreLast updated: 1 day ago
    • Promoted
    Manager – Zoho Development & IT Systems

    Manager – Zoho Development & IT Systems

    LUCKY-TECH Membranes Pvt LtdMumbai, Maharashtra, India
    Architectural Tensile Structures.Aluminium Tent Hanger Structures.With advanced infrastructure such as .Zünd Switzerland Cutting Machines. Forsstrom Sweden High-Frequency Welding Machines.Manager – ...Show moreLast updated: 30+ days ago
    • Promoted
    Head IT Infrastructure - Senior Manager

    Head IT Infrastructure - Senior Manager

    ConfidentialNavi Mumbai, Mumbai, India
    As the Head of IT Infrastructure, you will be responsible for leading the implementation and operations of the organization's technology backbone—including MS Azure cloud, network and server servic...Show moreLast updated: 8 days ago
    • Promoted
    Head of IT Infrastructure (Daskalos)

    Head of IT Infrastructure (Daskalos)

    Emeritusmumbai, maharashtra, in
    Head of IT Infrastructure — Daskalos (Multi-Campus, India).Daskalos is launching and operating multiple higher-education campuses across India in collaboration with international partner institutio...Show moreLast updated: 22 days ago
    • Promoted
    IT Lead — Campus Infrastructure (Daskalos)

    IT Lead — Campus Infrastructure (Daskalos)

    EmeritusMumbai, Maharashtra, India
    IT Lead — Campus Infrastructure (Daskalos).India (multi-city travel - Mumbai, Bangalore, Delhi).Hands-on owner for end-to-end campus IT buildouts and steady-state operations.You’ll be the on-site t...Show moreLast updated: 22 days ago
    • Promoted
    IT Operations Lead

    IT Operations Lead

    aecc - digital innovation hubKalyan-Dombivli, IN
    The IT Head will lead the organisation’s IT operations, ensuring seamless technology support, reliable infrastructure, and efficient vendor management. This role is responsible for driving operation...Show moreLast updated: 15 days ago
    • Promoted
    Invesco - Manager - IT Infrastructure

    Invesco - Manager - IT Infrastructure

    Invesco (India) Pvt LtdMumbai, India
    As one of the world's leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investm...Show moreLast updated: 30+ days ago
    • Promoted
    Vp - Head Of It & Cloud

    Vp - Head Of It & Cloud

    Exela TechnologiesThāne, Republic Of India, IN
    Information Technology operations across the EU region.This pivotal role will ensure that IT infrastructure, systems, and services are robust, scalable, and fully aligned with our business objectiv...Show moreLast updated: 1 day ago