Customer Relationship Executive

Client Relationship Executive

The Client Relationship Executive plays a crucial role in maintaining and expanding client relationships through effective follow-up strategies. This position requires a proactive and customer-focused individual who excels in communication, relationship-building, and sales tactics. The primary responsibilities include managing follow-up activities with existing clients and ensuring a positive customer experience.

Key Responsiblities

Client Follow-up

• Regularly follow up with existing clients to understand their needs, address concerns, and nurture the client relationship.
• Utilise various communication channels (phone calls, emails, and other professional platforms) to stay engaged with clients and provide updates on new products or services.

Relationship Building

Sales Support

Customer Satisfaction

Qualifications