HairOriginals - Head - Retail Sales
Jaggi brothersGurugram, India6 days ago
Job descriptionOwn complete P&L for all stores - monitor sales, expenses, profitability, and ROI. Track and improve key metrics like average revenue per sq. ft., conversion rates, and store-level EBITDA. Prepare and manage budgets, forecasts, and cost control plans. Ensure healthy payback periods and optimal utilization of capex and opex. Oversee daily retail operations across 20+ stores ensuring smooth functioning and adherence to SOPs. Drive retail KPIs including footfall-to-sale conversion, customer retention, and cross-selling. Ensure efficient inventory management, visual merchandising, and operational excellence. Conduct regular audits and ensure compliance with company policies. Build, mentor, and lead regional retail managers and store teams. Drive performance-based culture and ensure continuous upskilling of store staff. Collaborate cross-functionally with marketing, product, and HR for seamless execution. Strong business and financial acumen (P&L, ROI, payback period, EBITDA management). Deep understanding of retail metrics Expertise in site selection, lease negotiation, and store rollout project management. Excellent leadership, communication, and stakeholder management skills. Proven track record in managing 20+ stores across multiple geographies. Strong analytical and decision-making skills. High sense of ownership and entrepreneurial Graduate / Postgraduate in Business, Retail Management, or related field. 12+ years of experience in retail management, preferably in beauty, fashion, or lifestyle sectors. Prior experience in managing P&L and multi-store operations is mandatory. Opportunity to lead retail expansion for a fast-growing D2C brand. Entrepreneurial freedom with measurable impact. Dynamic, high-growth, and innovation-driven environment. Competitive compensation with performance-linked incentives.
Role Overview
We are seeking a Retail Head who brings extensive experience in managing large-scale retail operations across multiple locations. The ideal candidate will be a seasoned professional with strong business acumen, deep understanding of P&L management, and a proven ability to optimize store performance metrics such as average revenue per sq. ft., store-level EBITDA, payback period, and capex efficiency.
You will lead end-to-end retail strategy - from new store rollouts and location finalization to operations, profitability, customer experience, and team management.
Key Responsibilities :
1. Strategic Retail Leadership :
- Develop and implement the overall retail expansion strategy aligned with organizational goals.
- Identify potential new markets, evaluate catchment analysis, and finalize store locations based on revenue potential and ROI.
2. P&L and Financial Management :
3. Operations & Performance :
4. Team Leadership :
Key Skills & Competencies :
What We Offer?
(ref : iimjobs.com)
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Sales Head • Gurugram, India
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