Talent.com
This job offer is not available in your country.
Relationship Manager- CRM

Relationship Manager- CRM

Gera DevelopmentsPune, Maharashtra, India
7 days ago
Job description

Over 50 years, 62 projects & approx. 9 million sq. ft. under development, we have won the trust of 10000+ customers. We not only create premium residential and commercial projects but deliver novel experiences anchored in our values of trust, quality, customer first and innovation. Driven by our philosophy of ‘Let’s Outdo’ we strive for excellence and aim to not just meet the expectations of our customers but to surpass them.

After 5 decades of unwavering commitment towards putting customers first our footprint spans Pune, Goa, and Bengaluru. We have also entered the international market with projects in California, San Francisco, USA, thus creating a global presence.

Gera Developments Pvt Ltd is the only Developer to be in the top 10 Mid-size Organizations 6 times in a row in the Great Places to work Mid-Size Companies. Year has been remarkable for us as we rank at #9 in Best Mid-size workplaces, India and at 60th in Best Mid-size workplaces, Asia, along with being recognized for Building a Culture of Innovation by all, Best Workplaces for Millennials, Best Workplaces for Woman, which is a testimony to our people practices.

How did we get this far?

We cheer for our outdoers. We care about them. And we invest in them. We root for them to succeed. We actively create a culture of innovation, inclusiveness, high growth, and rewards to inspire in our employees the ability to challenge themselves. To become their own competition and meet not just their professional goals but also their goals of self-development.

What does a career with us mean?

  • Freedom to innovate.
  • Take risks, learn from the failures & cultivate new skills.
  • Countless opportunities to show case entrepreneur in everyone.

The kind of people the team needs :

  • Go-getters who aim big and achieve bigger results.
  • Out-of-the-box thinkers who think on their feet, always finding innovative solutions.
  • People of character, whose biggest asset is their integrity.
  • Master jugglers who can multitask like a pro without dropping a single ball.
  • Self-driven action enthusiasts who do not wait for a nudge to deep dive into a plan If that sounds like you and you have a love for 'Outdoing', this is the place to be!
  • Seeking applications for Relationship Manager- CRM role.

    Key Responsibilities

  • Manage and resolve all customer queries promptly via the centralized system, maintaining professionalism and empathy.
  • Ensure closure of customer tasks within defined TATs and escalate unresolved issues appropriately.
  • Provide proactive communication to customers on project milestones, documentation, and process updates.
  • Maintain accurate customer data and update the Gera World App with relevant information and documents.
  • Drive customer engagement through NPS surveys and timely follow-up to improve satisfaction levels.
  • Identify potential referral customers and update the referral tracker for the Sales team.
  • Key Skills and Qualifications

  • Bachelor’s degree in any discipline.
  • We welcome applications from freshers who are quick learners as well as candidates with up to 2 years of experience in customer-facing roles.
  • Strong communication, problem-solving, and interpersonal skills.
  • Ability to manage multiple priorities while maintaining attention to detail.
  • Customer-centric mindset with an emphasis on empathy and responsiveness.
  • Familiarity with real estate project processes is an advantage.
  • Personality Dimensions :

  • Excellent Communication skills
  • Result Oriented
  • Innovative
  • Integrity
  • Multi-tasking with high levels of tenacity
  • Proactive & Self driven
  • If you love 'OUTDOING', this is the place to be!

    Create a job alert for this search

    Relationship Manager • Pune, Maharashtra, India

    Related jobs
    • Promoted
    CRM Lead / Manager

    CRM Lead / Manager

    Sportskeedapune, maharashtra, in
    Kiddopia is a leading kids’ learning and gaming app loved by millions worldwide.Kiddopia are looking for a CRM Lead / Manager to drive user engagement, retention, and growth through data-driven CRM...Show moreLast updated: 8 days ago
    • Promoted
    • New!
    [3 Days Left] CRM Lead / Manager

    [3 Days Left] CRM Lead / Manager

    SportskeedaPune, Maharashtra, India
    Kiddopia is a leading kids’ learning and gaming app loved by millions worldwide.Kiddopia are looking for a CRM Lead / Manager to drive user engagement, retention, and growth through data-driven CRM...Show moreLast updated: 2 hours ago
    • Promoted
    Relationship Manager

    Relationship Manager

    MortBuzzpune, maharashtra, in
    Relationship Manager (Tele Caller) – Job Description.MBA Freshers / Graduates with 3 Years Tele-Calling Experience.MBA (Marketing / Finance) or Graduate with relevant experience.Lakh + Performance ...Show moreLast updated: 21 days ago
    • Promoted
    Relationship Manager

    Relationship Manager

    Nuvama Wealthpune, maharashtra, in
    Online Activation Desk for B2B Business.We are looking for a driven and proactive Partner Activation Specialist to re-engage and activate dormant / inactive partners mapped under our B2B channel.The ...Show moreLast updated: 26 days ago
    • Promoted
    Preferred Relationship Manager

    Preferred Relationship Manager

    Anand Rathi Share and Stock Brokers Ltdpune, maharashtra, in
    The Preferred Relationship Manager is the ultimate face of the business as (s) he is going to be the final point of contact with the client. S) He would be responsible for acquiring High Net Worth r...Show moreLast updated: 1 day ago
    • Promoted
    Relationship Manager - Bank & Wealth Channel - Asset Management Firm

    Relationship Manager - Bank & Wealth Channel - Asset Management Firm

    DSP Eminence Consulting ServicesPune, India
    Responsible for building & maintain relationships with assigned Banks & Wealth partners to enable business growth in products like Mutual Funds, PMS, AIF & Passive Funds Show moreLast updated: 21 days ago
    • Promoted
    NICE - Specialist - Client Relationship Manager

    NICE - Specialist - Client Relationship Manager

    Nice Interactive Solutions India Pvt LtdPune, India
    At NiCE, we don't limit our challenges.We set the highest standards and execute beyond them.And if you're like us, we can offer you the ultimate career opportunity that will light a fire ...Show moreLast updated: 30+ days ago
    • Promoted
    Allianz - Credit Relationship Manager

    Allianz - Credit Relationship Manager

    AllianzPune, India
    Position Summary : We are seeking a highly motivated and experienced Credit Relationship Manager to join our team in Pune. This role is ideal for a professional with 5-7 years of...Show moreLast updated: 24 days ago
    • Promoted
    • New!
    GN-Comms & Media- Non Networks - Manager

    GN-Comms & Media- Non Networks - Manager

    AccentureHinjawadi, India
    All Levels – Comms & Media – Non-Networks.Join our team in Strategy consulting to find endless opportunities and solve.Comms & Media, Industry Consulting, S&C Global Network (GN).Delhi, Gurgaon, Mu...Show moreLast updated: 3 hours ago
    • Promoted
    Relationship Manager

    Relationship Manager

    Kotak LifePune, IN
    Urgent Hiring | Relationship Manager – Wealth Channel.Nashik | Pune | Kolkata | Delhi | Bangalore | Chennai | Surat | Ahmedabad. We’re looking for dynamic professionals with experience in the Agency...Show moreLast updated: 8 days ago
    • Promoted
    • New!
    S&C GN - SC&O - S&P - Business Solutions – Coupa Integration / Configuration - Associate Manager

    S&C GN - SC&O - S&P - Business Solutions – Coupa Integration / Configuration - Associate Manager

    AccentureHinjawadi, India
    Together, let’s innovate, build competitive advantage, improve business, and societal outcomes, in an ever-changing, ever-challenging world. Help us make supply chains work better, faster, and be mo...Show moreLast updated: 3 hours ago
    • Promoted
    Relationship Manager

    Relationship Manager

    Alpha OrionPune, India
    About : - Develop MNC business by onboarding new clients and managing existing clients.Revenue maximization - Diversify product p...Show moreLast updated: 29 days ago
    • Promoted
    Vashi Integrated - Relationship Manager

    Vashi Integrated - Relationship Manager

    Vashi IntegratedPune, India
    Relationship Manager Create regional sales plans and quotas in alignment with business objectives.Collaborate with senior executives to establish and execute a sales goal for the region.Managing ...Show moreLast updated: 19 days ago
    • Promoted
    • New!
    Business Development Manager

    Business Development Manager

    CurelinkPune / Pimpri-Chinchwad Area, India
    This enables them to provide better support which is available even out of the clinic, provide better counseling via subject matter experts, and ensure better compliance with timely follow-ups on W...Show moreLast updated: 2 hours ago
    • Promoted
    • New!
    Territory Sales Manager

    Territory Sales Manager

    CurelinkPune / Pimpri-Chinchwad Area, India
    This enables them to provide better support which is available even out of the clinic, provide better counseling via subject matter experts, and ensure better compliance with timely follow-ups on W...Show moreLast updated: 2 hours ago
    • Promoted
    Sr. Delivery Manager - Software Development

    Sr. Delivery Manager - Software Development

    Avigna.AIPune / Pimpri-Chinchwad Area, India
    Delivery Manager - Software Development.Do you thrive in leading large teams and managing multiple projects in a fast-paced environment? Are you passionate about driving delivery excellence in fixe...Show moreLast updated: 30+ days ago
    • Promoted
    Relationship Manager-Business Banking

    Relationship Manager-Business Banking

    IDFC FIRST Bankpune, maharashtra, in
    Relationship Manager-Business Banking.The role entails providing financial solutions to meet the working requirements of business banking customers and ensuring best-in-class relationship managemen...Show moreLast updated: 19 days ago
    • Promoted
    Assistant Manager - CRM Operations

    Assistant Manager - CRM Operations

    EmeritusPune, Maharashtra, India
    About Emeritus : Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world.It...Show moreLast updated: 30+ days ago