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(Only 24h Left) Desktop Engineer

(Only 24h Left) Desktop Engineer

NAZZTECIndia
10 hours ago
Job description

Job Title : IT Support / Desktop & End-User Support Engineer

Location : Kamba (near Kalyan), Mumbai, Maharashtra

Experience : 1–2 Years

Shift / Timings : 8 AM – 8 PM (Onsite Support)

About the Role :

We are seeking a motivated and detail-oriented IT Support / Desktop & End-User Support Engineer to provide onsite technical support for desktops, laptops, mobile devices, and other IT systems. The ideal candidate will have hands-on experience in end-user support, device configuration, troubleshooting, and exposure to Azure AD, Microsoft 365, and Intune / EMS environments.

Key Responsibilities :

  • Provide onsite technical support for desktops, laptops, printers, and other user devices.
  • Troubleshoot and configure end-user devices, including mobile and Wi-Fi connectivity.
  • Manage and resolve incidents through ITIL-based ticketing systems.
  • Deliver L2 support for O365 and Intune / EMS across desktops and mobile devices.
  • Install, update, and troubleshoot antivirus software and endpoint security tools.
  • Support users with MS Office, Outlook, and related productivity applications.
  • Coordinate with external vendors and escalate issues when required.
  • Ensure implementation of IT best practices and compliance with global IT standards.
  • Perform O365 mailbox configuration, license management, and OneDrive administration.
  • Configure and maintain ADFS for user authentication and access control.

Skills & Qualifications :

  • 1–2 years of hands-on experience in desktop / laptop support and mobile device troubleshooting.
  • Working knowledge of Azure AD, O365, Intune / EMS, and antivirus management.
  • Familiarity with ITIL processes and ticket lifecycle management.
  • Strong coordination and vendor management abilities.
  • Excellent communication, analytical, and problem-solving skills.
  • Ideal Candidate :

  • Passionate about providing end-user IT support and customer satisfaction.
  • Comfortable working onsite in a dynamic, fast-paced environment.
  • Proactive in identifying issues, suggesting improvements, and delivering timely solutions.
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    Only 24H Left Engineer • India

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