Client Growth Executive (B2B Support)

If copy-pasting replies to customer queries is support for you, we don’t want you.

At JoyzAI, we believe CS is ONLY about empathy and solutions, rather than copy-pasting replies to customers.

We are looking for a Account Executive who will be the voice of JoyzAI for our clients. You’ll handle queries, troubleshoot issues, and guide customers towards loyalty with our product. This role is not about answering tickets or resolving queries. It’s about delighting customers, actually solving their problems, and building trust at every touchpoint.

What We’re Looking For

• Excellent communication skills with the ability to explain solutions simply and clearly.
• Strong problem-solving mindset. Approach- “how can I make this easier for the customer?”
• Empathy and patience while dealing with clients under pressure.
• Curiosity to learn about SaaS, AI, and Customer engagement.
• Self-driven and adaptable in a fast-paced startup environment.

Why Join JoyzAI?

✨ Utmost freedom and autonomy — to make decisions. You are the taskmaster, do it the way you think is best. We will only suggest.

✨ Complete responsibility. You are the taskmaster. Take responsibility for it.

✨ Top-of-the-market pay (40-50k Monthly)– we reward high performance with the best packages.

✨ Unlimited leaves – we believe in freedom and responsibility.

✨ 5-day working – weekends are yours to recharge.

✨ Work from office in Noida – collaborate, learn, and grow with a passionate team.

✨ High-growth startup – opportunity to learn SaaS sales from the ground up and lead future teams