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Technical Operations Specialist (TOPS)

Technical Operations Specialist (TOPS)

ConfidentialNavi Mumbai, Mumbai, Mumbai City
23 days ago
Job description
  • Monitor various aspects of the Interactive Brokers global brokerage system in real time.
  • Analyze, troubleshoot, escalate and resolve brokerage system operational issues.
  • Participate in Post-Incident review in collaboration with architecture and infrastructure teams.
  • Provide 2nd-level technical support to internal teams.
  • Monitor Batch Job Scheduler and troubleshoot failed or delayed jobs.
  • Analyze existing business workflows and participate in developing new monitoring tools and automated process monitoring.
  • As part of the team, act as the primary escalation point for all brokerage system technical issues.

    • Key Requirements

    • Strong communication skills, with English as the primary language.
    • A Bachelors or apprenticeship in a technical discipline.
    • A working knowledge of general computing concepts, networking, the Linux operating system and related technologies.
    • The ability to analyze and solve problems promptly and accurately in a fast-paced environment.

      • Preferred

    • Prior experience in a technology position
    • Experience with Unix / Linux style command line interfaces
    • Previous experience with scripting languages (e.g., Shell, Perl, Python)
    • Desire to explore and learn new concepts, systems and technologies.

      • Skills Required

      Scripting, Linux, Technical Support, Troubleshooting, Communication

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    Technical Specialist • Navi Mumbai, Mumbai, Mumbai City

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