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Senior Associate, SRE Application Support, Consumer Banking Group Technology

DBS Bankmadhapur, India

12 hours ago

Job description

Senior Associate, SRE Application Support, Consumer Banking Group Technology-(WD77862)

Business Function :

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels

Responsibilities

Must have experience in 24 / 7 production support team (L1, L2) in Banking domain or credit card domain

Awareness in Software Development Life Cycle knowledge(SDLC) on Agile methodology

Strong expertise in development experience with Java (banking applications, preferably Credit card applications), with a willingness to provide support activities in shifts

Managing major incidents, Coordination incident management, problem management, infra teams & Preparing Major Incident report

Experience in troubleshoot, resolve, and communicate complex incidents and deep underlying issues, Performance analysis and fine tuning of real time and batch systems

Perform deep-dive analysis for all major incidents, coordinating with all support teams, infra teams to identify root cause in both Application and Infrastructure areas

Experience in Executing continuous service improvement plan, monitoring, process improvement and automation

Experience in Major Change management process to make sure no critical incidents reported during weekend cutover activities

Experience in managing Capacity Monitoring, Server Patching (Production environment) :

Experience in managing Bank wide DR , BCP coordination / scheduling

Hands on experience in Linux / Unix.

Exposure in PL / SQL

Strong experience in TWS (Tivoli Workload Scheduler)

Requirements

5 to 9 years of experience in SRE application support with exposure on Java

Strong understanding of microservices architecture and design principles

Familiarity with production support, including troubleshooting and incident management

Good communication skills

Stakeholder management

Readiness to work 24 / 7 in shifts including nights shifts

Ability to follow bank standards

Ability to closely work with development teams.

Primary Location

: India-Telangana-Hyderabad - DAH2 Skyview SEZ

Job

: Technology

Schedule

: Regular

Employee Status

: Full-time : Job Posting

: Sep 30, 2025, 9 : 30 : 00 AM

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Application Support • madhapur, India

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