Technical support analyst
ConfidentialDaund, India13 days ago
Job descriptionInstall, upgrade, support and troubleshoot Windows 7, Windows 10 & Microsoft Office (2007 to 2022 & O365) and other authorized desktop applications. Installation and maintenance of Desktops and Laptops in workgroup and domain model. Implementing, managing, monitoring and troubleshooting hardware devices and drivers. Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment. Customize desktop hardware to meet user specifications and site standards Installation and troubleshooting of client applications Handling IT asset stock and maintain IT inventory records. Installation and configuration of Outlook and troubleshooting mail problems. Installation of Antivirus and troubleshooting virus related problems. Troubleshooting of general networking issues. Handling remote desktop connection thorough VNC, anydesk, ammyy admin, TeamViewer etc. Installation of Active directory tool and work on it. Replacing faulty motherboards, SMPS, RAM, HDD, CD-ROM etc...
Skills Required
O365, Drivers, Networking, Outlook, hdd , Active Directory, Microsoft Office 2007, Antivirus, CD-ROM, Vnc, Desktop Applications, Windows 7, Smps, Remote Desktop Connection, Teamviewer, Ram, Windows 10, Motherboards
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Technical Support Analyst • Daund, India
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