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Senior ServiceNow Developer / Administrator [T500-20715]

Senior ServiceNow Developer / Administrator [T500-20715]

ANSRBengaluru, Karnataka, India
17 days ago
Job description

ANSR is hiring for one of its clients.

About Illumina :

Illumina is a leading developer, manufacturer, and marketer of life science tools and integrated systems dedicated to making genomics useful for all. Illumina’s integrated Indian global hub in Bengaluru, Illumina India Biotechnology Private Limited, is focused on technology activities that will help usher in the next wave of innovation in healthcare and medical research. If you’re eager to work on challenging projects that uses cutting-edge technology to transform the future of healthcare, this is your chance to join a truly remarkable team.

Position Summary :

Illumina is seeking a highly motivated and team oriented ServiceNow Administrator / Developer specializing in one or more ServiceNow applications such as ITSM, ITAM, SAM, HR and WSD. In this role, you will be a key member of an Agile Scrum development team. You will need strong analytical and problem-solving skills to support the organization's growing ServiceNow platform.

Responsibilities :

  • Develop advanced configurations of ServiceNow components such as workflows, audits, business rules, and catalog items to support business needs.
  • Keep the platform updated via regular patching, upgrades and health scan resolutions.
  • Perform code and configuration reviews to ensure alignment with best practices, health scans, and recommendations
  • Monitor and fine tune plugins to achieve optimum performance levels.
  • Drive a culture of quality service and security by design, recommending and implementing procedures to enforce security and regulatory compliance.
  • Perform assessments and listen to internal customers to understand and anticipate their business needs and determine their priorities in the context of the overall enterprise and strategy.
  • Provides analysis of problems while working toward solutions to technical issues.
  • Proactively develop and maintain technical knowledge in a specialized area, remaining up-to-date on current trends and best practices.

Requirements :

  • At least 6 years in IT Development experience with 4 or more years working as a ServiceNow developer with extensive experience with two or more ServiceNow modules such as ITSM, ITOM, HR, and WSD.
  • Experience in ServiceNow scripting including JavaScript, Angular JS, Bootstrap and Jelly Script
  • Strong knowledge of IT Infrastructure including Servers, Network equipment, Storage devices, PCs, etc.
  • On-call flexibility, including unplanned and planned maintenance and outages
  • Expertise in Web technologies such as Web Services, XML, HTML, CSS, HTTP, etc. (Preferred)
  • Experience using enterprise tools such as Visio or Lucid Chart, Teams, Confluence and Jira
  • Deep understanding of ServiceNow mid-server architecture with extensive experience with ServiceNow Discovery (preferred)
  • Experience with ServiceNow’s Common Services Data Model (CSDM) (preferred)
  • Experience working in a regulated environment within a global company (preferred)
  • Exceptional knowledge of ITIL processes or ServiceNow Admin / CMDB Certifications (preferred)
  • Education :

  • Bachelor of Science in Computer Science, Business, or related field preferred or equivalent work experience.
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