Cloudely - Cyber Security iAM Queue Analyst - CyberArk

Job Title : Cybersecurity IAM Queue Analyst

Location : Pune

Experience : 3+ Years

Mandatory Skills : Active Directory, RACF, Database Platforms, Unix, CyberArk

Responsibilities :

• Process access requests and incidents from a queue-based system covering a broad range of IT systems including : Active Directory, RACF, Database Platforms, Unix, CyberArk and business applications.
• Provide operational support for IAM processes utilizing Active Directory Users and Computer, CyberArk, Sudo, BoKS, SQL Studio, etc
• Develop reporting and metrics to measure the service and identify potential risks.
• Perform analysis of queue metrics to identify trends and improve processes.
• Define requirements and data flows to automate operationalized tasks.
• Assist with onboarding new applications and platforms to centralize IAM services.
• Assist in the development of new access models for newly centralized applications and platforms.
• Escalate out of normal process issues to SMEs and Management.
• Utilize various toolsets, including PowerShell scripts, to process tasks.
• Perform on-call duties for 24hr support model.
• Tracking and documentation of projects related to specified area utilizing tools such as Jira, MS Teams.
• Documenting and Maintaining SOPs and / or processes.
• SN Form Enhancement and Process Workflows.
• Stay knowledgeable of company and industry security standards.

Required Skills :

Desired Skills (Preferred not required) :

(ref : hirist.tech)