Key Responsibilities :
- Requirement Assessment : Conduct workshops with senior members of customer organizations to drive requirement assessments.
- Solution Design : Architect comprehensive solutions that integrate UKG Pro WFM (Dimensions) with third-party products, ensuring alignment with business goals.
- Customization and Integration : Design and implement customizations and integrations to meet specific client needs.
- Documentation : Collect, analyze, validate, and document business requirements, creating detailed technical specifications for the implementation team.
- Build and Configuration : Oversee the build and configuration of the system, ensuring adherence to the original design and client requirements. Provide expert knowledge and best practices during the Build phase.
- Testing Support : Provide guidance and support during the testing phase, including functional testing, integration testing, and user acceptance testing (UAT).
- Best Practices : Advocate for and implement industry best practices in workforce management, process optimization, and system configuration.
- Effective Communication : Effectively communicate complex technical concepts to both technical and non-technical stakeholders using use cases, visual diagrams, and process flow charts.
- Client Management : Foster strong relationships with client Project teams, acting as a trusted advisor and ensuring high levels of client satisfaction.
- Mentoring : Mentor and provide guidance to team members on advanced modules and solutioning aspects.
- Travel : Travel up to 25% may be required to meet with clients and support project implementations.
Qualifications :
Education : Bachelor’s degree or equivalent in Computer Sciences or a related field.Experience :o 6 to 10 yrs years of experience implementing or supporting enterprise software applications and hardware used in web environments (UKG Pro WFM / Workday / Ceridian / Oracle / PeopleSoft / SAP Human Resources / Payroll / Time and Labor).
o 5+ years of experience in Workforce Management is a must.
o Relevant experience as a consultant in a similar application environment is desirable.
o Extensive experience in implementing solutions for medium to large enterprise customers.
Skills :o Thorough understanding of business, process, and technology relating to workforce management.
o Experience with requirement gathering, solution designing, implementing, and configuring UKG Products.
o Extensive experience on UKG Pro WFM (Dimensions) modules like Time Keeping, Accruals, Leave, Advanced Scheduling, Forecasting, Attendance and Activities is desirable.
o Prior experience in supporting functional testing, integration testing, and UAT.
o Demonstrated track record in delivering quality, on-time technology and business solutions to a diverse customer base.
o Solid interpersonal skills to interface with co-workers and customers, managing specific tasks to completion with minimal direction.
o Excellent verbal and written communication skills.
If you are a seasoned professional with a passion for workforce management and a track record of delivering high-quality solutions, we would love to hear from you. Apply now and be a part of our exciting journey at UKG!