Service Coordinator Asset Management

We believe that work and the workplace should be joyful and always buzzing with energy!one of India’s most trusted Cyber security product companies, is on a mission to build the world’s fastest and most reliable AI technology that identifies and resolves digital threats in real-time. The central proposition is leveraging Artificial Intelligence and Machine Learning to create a quick and reliable analysis and alert system that provides rapid detection across multiple internet sources, precise threat analysis, and prompt resolution with minimal human intervention. Founded in 2015, headquartered at Singapore, we are proud to say that we’ve grown at a frenetic pace and have been able to achieve some accolades along the way, including : CloudSEK XVigil constantly maps a customer’s digital assets, identifies threats and enriches them with cyber intelligence, and then provides workflows to manage and remediate all identified threats including takedown support. A powerful Attack Surface Monitoring tool that gives visibility and intelligence on customers’ attack surfaces. CloudSEK's BeVigil uses a combination of Mobile, Web, Network and Encryption Scanners to map and protect known and unknown assets. CloudSEK’s Contextual AI SVigil identifies software supply chain risks by monitoring Software, Cloud Services, and third-party dependencies. Expanded operations to India, Southeast Asia, and the Americas. ~Won the NASSCOM-DSCI Excellence Award for Security Product Company of the Year. ~Awards & Recognition : Won NetApp Excellerator's "Best Growth Strategy Award," CloudSEK XVigil joined NVIDIA Inception Program, and won the NASSCOM Emerge 50 Cybersecurity Award. ~Secured $19 million in funding led by Tenacity Ventures, Commvault. We are seeking a highly skilled and strategic Leader to lead our cyber threat intelligence delivery teams (Onboarding, Co-managed Service, Product Support and Take Down). This role will be pivotal in enhancing our existing services to deliver a world class experience to our customers. Lead the Cyber Threat Intelligence service delivery teams, fostering a culture of customer delight. Restructure / expand the team and implement standard processes to support CloudSEKs rapid global growth. Manage the customer onboarding project delivery Maintain high-quality onboarding to establish great customer experience and demonstrate best value of the product and services. Threat Intelligence Operations : Oversee the collection, analysis, and dissemination of threat intelligence to customers. Establish processes for continuous monitoring and assessment of cyber threats, in collaboration with the threat research team. Enable / Support Customer Success Managers to be able to demonstrate valuable outcomes to the customers Technical Operations : Establish an Incident and Problem Management process Proactively identify any technical issues, data discrepancies on the platform and run through the Incident Management process. Collaborate with law enforcement and intelligence agencies to share information and best practices. Mentor and develop team members, promoting professional growth and technical expertise. 10+ years of experience in cybersecurity, with a focus on threat intelligence, analysis, and operations. ~ Proven experience in a leadership role, with a track record of managing high-performing teams. ~ Strong technical background with familiarity in security technologies (SIEM, EDR, threat intelligence platforms). ~ You’ll be rewarded a competitive salary as well as a full spectrum of generous perks and incentives which include : Flexible working hours. Food, unlimited snacks and drinks are all available while at office. Every now and then we ensure to unwind and have a good time together, which involves games, fun, and soulful music.