Learning & Development Manager

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

THE OPPORTUNITY

Title : Learning and Development Manager

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.

Job summary

We're looking for a Learning and Development Manager to spearhead the design, development, and delivery of training programmes that will elevate skills and performance across our organisation. In this role, you'll be the driving force behind creating engaging learning experiences, managing the full lifecycle of training projects, and ensuring our people have the skills they need to succeed. You'll need a knack for facilitation, project management, and a passion for continuous improvement in all things L&D.

Your role in our mission :

Training Lifecycle Management : Take ownership of training projects from start to finish, ensuring they're delivered on time, within scope, and on budget.

Programme Design & Development : Work with subject matter experts and stakeholders to design and create impactful training content that aligns with our business goals.

Training Facilitation : Lead and facilitate dynamic training sessions that engage diverse audiences and achieve learning objectives.

Evaluation & Improvement : Measure the effectiveness of our programmes using feedback and performance metrics, then use those insights to continuously improve.

Stakeholder Engagement : Build strong relationships with internal stakeholders to align training initiatives with strategic business objectives. You'll be a key point of contact for our Global Talent COE.

Valued skills and experience :

Expert Facilitation Skills : A proven ability to lead engaging training sessions that help people retain knowledge.

Project Leadership : Strong skills in managing complex projects and coordinating tasks efficiently.

Training Design : Experience designing programmes that meet business goals and the needs of different audiences.

Communication & Collaboration : Excellent communication skills and the ability to work effectively with people at all levels.

Strategic Insight : Business acumen and the ability to connect learning programmes to broader organisational objectives.

Global Mindset : The ability to design and implement programmes for a diverse, multinational workforce.

Technical Proficiency : Advanced skills in Google Suite, including Slides, Sheets, and Gmail.

Agile & Adaptive : The ability to adapt quickly to emerging needs within a changing environment. Highly organised and able to efficiently manage multiple priorities with a strong operational / delivery focus.

Preferred skills and experience :

Significant relevant experience in the Learning & Development field, planning and preparation, presentation and facilitation, designing and developing learning materials, and project or programme management.

Previous leadership experience, proven ability to lead and inspire teams, whether through direct management or by influencing and guiding others indirectly.

A Bachelor’s degree in Education, Human Resources, Business, or a related field.

Certification in project management (e.g., PMP) or facilitation (e.g., ATD).

Proficiency with Articulate 360 suite.

Discover what awaits you

Discover Limitless Possibilities : Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.

Empowering Inclusion : Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging.

Global Connectivity : Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities.

Championing Individuality : Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.

Competitive Total Rewards : supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.)

Embrace Flexibility : Experience the freedom of remote / hybrid work, enabling a harmonious work-life balance (dependent on role)

Unleash Your Potential : Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.

Valuing Every Contribution : Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.

Pioneering Sustainability : Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come.

Category : Human Resources