Sales Support Executive

Job Description

Date : 21

st

February, 2025

Document No : TK / HR / JD / SS / SSE / 0225

Sales Support Executive– Touracle

Job Description

Job Title :

Sales Support Executive – B2B Sales

Job Code : Department :

Sales Support

Reporting to : Team Lead

Location : Job Summary :

The Sales Support Executive is responsible for providing backend sales support by sending quotations, following up with travel agents, and promoting company offerings . This role requires strong communication and organizational skills to ensure timely and error-free operations, fostering strong relationships with B2B partners.

Key Responsibilities :

1. Sales Support & Quotation Management

• Prepare and send error-free quotations within the defined Turnaround Time (TAT) .
• Follow up on sent quotations to drive conversions.
• Assist in pitching company products, unique selling propositions (USPs), and mailers to travel agents.

2. Client Relationship Management

3. Reporting & Documentation

4. Training & Development

5. Process Improvement & Initiative

Preferred Qualifications & Experience :

Prior experience in the travel and tourism industry is an advantage.

Requirements

Key Skills Required :

Requirements

Required Qualifications : Bachelor’s degree in Tourism, Hospitality, Business Administration, or a related field. Minimum 5+ years of experience in travel operations, with at least 2 years in a managerial role. Proven track record in vendor negotiation, team leadership, and process optimization. Proficiency in travel management systems (CRS, GDS such as Amadeus / Sabre, or similar platforms). Strong interpersonal, communication, and problem-solving skills. Ability to multitask, work under pressure, and meet tight deadlines.