This role is for a Senior Client Partner - Procurement to serve as a pivotal member in a fast-paced, customer-service-oriented environment. The ideal candidate will be responsible for the end-to-end procurement of all technology, including ordering, shipping, and invoicing. This position requires meticulous attention to detail, strong organizational skills, and a commitment to ensuring value and timely delivery.
Responsibilities
- Process inbound purchasing requests and manage the queue in Salesforce .
- Review purchase requests and generate quotes for customer sign-off, acquiring approval through DocuSign .
- Place high-volume orders for IT hardware / software from preferred vendors, ensuring the best value is achieved.
- Track shipping information and update related Salesforce cases.
- Handle ordering, shipping, and delivery exceptions, and perform occasional shipping tasks.
- Facilitate the delivery and installation of hardware / software with field engineering teams.
- Track licensing for software, services, and IT products across the organization, including processing renewals.
- Coordinate handoff between IT Operations and Finance, and attend monthly IT / finance meetings.
- Communicate and interact with all levels of the IT structure and maintain strong vendor relationships.
- Work in a part-time capacity, with a relentless pursuit of task completion and a persistent, tenacious approach.
Skills
Previous purchasing experience is required, preferably in procuring IT products in a procure-to-pay BPO setting .Strong background in technology and accounting is preferred.Knowledge of Microsoft Office or Google G Suite products.Extremely detail-oriented with excellent communication, interpersonal, and organizational skills.Relentless pursuit of task completion, persistence, and tenacity to get the job done.Excellent analytical and problem-solving capabilities.Ability to multi-task, effectively manage time, and prioritize projects in a fast-paced, fluid environment.Highly motivated, hands-on team player willing to take on additional responsibilities.Qualifications
A Bachelor's degree is preferred.Industry knowledge of IT products and services is a plus.Skills Required
Procurement Management, Organizational Skills, Salesforce Administration, docusign , Microsoft Office Suite