Customer Success

Company Profile :

We are world's first technology driven online marketplace that helps compare and purchase the right software for your needs. Currently associated with thousands of esteemed Software Vendors, Techjockey is a stellar platform for technology / software buying. We are disrupting the industry by catering over 23,000+ software products across 1000 categories+ (Helped 1,00,000+ businesses as our clients in just the last 12 months). A highly experienced workforce, a resilient presence in the Indian market, and stout clientele helps us provide the most suitable business software technology.

Location : 81 / 1, 2nd Floor, Aurobindo Tower, Sri Aurobindo Marg, Adchini, Malviya Nagar

Experience : Freshers

Key Responsibilities :

• Assist in the development and maintenance of project plans, schedules, and documentation.
• Coordinate project activities, resources, equipment, and information.
• Monitor project progress and handle any issues that arise, escalating when necessary.
• Schedule and facilitate meetings, prepare agendas, take minutes, and follow up on action items.
• Maintain project documentation, reports, and data in a well-organized and accessible manner.
• Communicate project status updates to stakeholders and team members.
• Support risk and issue management by tracking potential obstacles and proposing solutions.
• Ensure compliance with company policies, procedures, and project standards.
• Liaise with clients, vendors, and internal teams to ensure smooth project execution.
• Assist in budget tracking and resource allocation as needed.

Qualifications :

Key Competencies :