Reservations Associate
ConfidentialHyderabad / Secunderabad, Telangana18 days ago
Job descriptionWork with internal / external representatives from different functions for executing the reservations. Provide effective support to the team to enable them to provide a range of effective and efficient services. Ensure that the team has been trained for all safety provisions. Ensure that reservations requests are answered promptly and politely and that complete details are recorded as per standard procedure. Ensure to handle all incoming enquiries efficiently and effectively and hence converting them into bookings Ensure to handle enquiries promptly and efficiently with the overall objective of maximizing sales and room occupancy rates. Bachelor s Degree from a reputable hospitality school Fresher or Minimum 6 months to 1 year experience in similar capacity with proven records Excellent reading, writing and oral proficiency in English language Proficient in MS Excel, Word, & PowerPoint Ability to accept responsibility; Self-confidence, motivation, drive and tenacity; Ability to enhance organizational performance; Ability to clearly delegate tasks and responsibilities;
Primary Responsibilities
- Maximize room bookings by delivering a pleasant and efficient reservations service.
- Ensure that reservations are dealt with effectively, while maximizing revenue.
People Management
Operational Management
Knowledge and Experience
Competencies
Skills Required
booking systems , Customer Service, Data Entry, Problem Solving, Time Management, Attention To Detail
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Associate • Hyderabad / Secunderabad, Telangana
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