Associate Engineering Director, Properties [T500-21150]

About Us :

Marriott International Inc., headquartered in Bethesda, Maryland, USA, was founded in May 1927 by J. Willard Marriott and Alice S. Marriott with a modest nine-seat A&W root beer stand. Guided by the family's leadership and core principles, Marriott International today has grown into a global hospitality giant, operating approximately 9,000 properties and over 30 leading brands in more than 140 countries and territories.

From such humble beginnings to becoming the world’s largest hotel company, Marriott International has never stopped searching for inventive ways to serve its customers, provide opportunities for its associates, and grow their business. At Marriott Tech Accelerator center (MTA), Hyderabad, India, Marriott is exploring the world we live in and all its possibilities. At Marriott Tech Accelerator, we are a team of passionate engineering minds dedicated to creating and building cutting-edge solutions that streamline operations and elevate guest experiences.

Marriott Tech Accelerator center is fully owned and operated by ANSR. All associates at Marriott Tech Accelerator will be ANSR employees, delivering services exclusively to ANSR's client, Marriott International.

Role Title : Associate Engineering Director - Properties

Job Responsibilities :

Partner with appropriate stakeholders across the company to assess software and architectural complexity, estimate data and infrastructure needs, plan capacity, develop program plans and timelines for ongoing and future platform initiatives. You will think holistically about technical initiatives and partner with product, engineering and architecture teams to think through all business requirements, capabilities needed and dependencies to be resolved

Work with teams to set program milestones and communicate risks, progress and launch readiness across all stakeholders and teams frequently and transparently including retrospectives to learn from. You are able to identify potential technical risks and facilitate discussions to surface and plan mitigation strategies. You can lead technology-focused discussions with senior leadership by providing valuable insights and recommendations that guide technology-based decisions

Be a valued technical leader in an autonomous agile department, within Marriott Cloud solutions department, and Marriott in general

Lead the technical vision and long-term technology strategy for Marriott infrastructure

Work with engineering leaders across the Platform division and Marriott to enable large-scale collaboration on application initiatives

Lead, advise and support the engineering areas that comprise the layers of applications design, develop and operationalize stack in public cloud

Maintain senior stakeholder relationships across the full core infrastructure offering with our cloud vendors to ensure our needs as a customer are surfaced and prioritized

Support the Marriott-wide backend developer community, influencing and driving architecture and engineering practice across the company

Enable learning and knowledge sharing across the organization, leveling up our engineering practices and mentoring other specialists.

Initiate, influence, and drive technical projects across teams within Marriott

Acquire deep knowledge of the MI solutions and services, technical cloud roadmap for converting these product and services to Cloud and identify key areas of competitive

differentiation Refine the structure in response to client feedback and new information obtained (continuous service improvement)

Develop and communicate a point of view on complex technical topics. Aligns multiple domains, both technical and non-technical, on this common vision

Create and articulate an innovative and compelling value proposition so that MI executives clearly realize the benefits and transformational value of migrating to a Public Cloud solution

IT Governance :

Follow all defined IT standards and processes and provides input for improvements to the appropriate process owners as needed

Maintain a proper balance between business and operational risk

Follow the defined project management standards and processes

Service Provider Management :

Own outcomes of the aligned Service Provider team inclusive of project delivery and operations

Make short term plans for the team to effectively utilize resources

Facilitate timely resolution of service delivery problems and minimizes the impact clients

Managing Projects and Priorities :

Develops specific goals and plans to prioritize, organize, and accomplish work for self and direct reports.

Provides direction and assistance to other teams regarding projects. Determines

Priorities, schedules, plans and necessary resources to ensure completion of any projects on schedule.

Analyzes information and evaluates results to choose the best solution and solve problems.

Thinks creatively and practically to develop, execute and implement new plans or

Programs. Generates and provides accurate and timely results in the form of reports, presentations, etc.

Plans, develops, implements, and evaluates the quality of the teams’ operations.

Provides recommendations to improve the effectiveness of processes or programs.

Understands and meets the needs of key stakeholders.

Supports achievement of performance goals, budget goals, team goals, etc.

Leading Discipline Team :

Champions leaders’ vision for product and service delivery.

Works with direct reports and peers to develop and implement strategies and goals.

Communicates a clear and consistent message regarding goals to produce desired results.

Makes and executes the necessary decisions to keep team moving forward toward achievement of goals.

Provides targeted and timely communication of results, achievements and challenges to direct reports, peers, and leaders.

Managing and Conducting Human Resources Activities :

Interviews and hires employees.

Promotes the fair and equitable treatment of employees.

Facilitates regular, ongoing communication in the department (e.g., staff meetings).

Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with customer and employees.

Incorporates customer satisfaction as a component of staff / operations meetings with an emphasis on generating innovative ways to continually improve results.

Sets goals and expectations for direct reports using the performance review process and holds staff accountable for performance goals. Solicits employee feedback.

Utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns

Promotes adherence to policies consistently, follows disciplinary procedures and documents items according to Standard and Local Operating

Procedures (SOPs and LSOPs) and supports the Peer Review Process :

Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.

Champions change ensures brand and regional business initiatives are implemented and communicates follow-up actions to the team as necessary.

Identifies talents of direct reports and their teams and assists with their growth and development plans

Skill and Experience :

10-12 years of senior IT leadership experience with a blend of deep technical knowledge and a customer-focused mindset

8+ years in an IT role as a strategic thinker that relates technology solutions to customer use cases

5+ years’ experience enabling Cloud engineering solutions for a multi-cloud environment

8+ years managing direct reports and Service Provider teams

3+ years' experience managing Public Cloud technology stacks such as AWS, Azure, Alibaba, GCP, etc.

10+ years' experience leading and engaging highly technical architecture, engineering and operations teams

10+ years of hands on technical experience in infrastructure and / or development teams

Demonstrated ability to manage a large, diverse portfolio of technologies and projects, while balancing short-term goals and long-term vision

Comfortable applying a combination of qualitative and quantitative methods to define success

Expert problem solver that is to be able to solve challenges across people, process and technology

Ability to build strong relationships and network throughout the broader IT community

Experience in the security, implementation and operational support of mission critical products

Strong influencing skills and an ability to overcome barriers while driving change

Education and Certifications

Graduate Degree in a technical discipline