Delivery Manager
Tata Consultancy ServicesKolkata, India27 days ago
Job descriptionAnalyze daily performance indicators, encourage awareness and drive performance improvements. Drive strategies towards consistent performance as per agreed SLAs and continuous improvement. Ensure appropriate Staffing and future pipeline. Establish clear internal and external governance structure. Front end customer and lead periodic review discussions. Provide leadership, guidance and feedback on individual and team performance. Maintain strong relationships with internal / external stakeholders and address business needs effectively. Drive adherence to audits and compliance requirements. Understand project cost and budget gross margin, revenue and cost levers. Lead P&L for the location. Manage Escalation and resolution handling. Customer focus, Drive for results in a team and ability to take ownership. Strong analytical skills. Flair and ability to evaluate business opportunities and make sound business judgements. Relationship building and networking skills. Strong communication and presentation skills. Ability to complete a assignment / job within stipulated timeline. Flair for comprehending the finance documents. Strong Team player, ability to manage conflicts. Ability to mentor and guide teams. Strong execution skills with focus on clear, realistic action steps and timelines. Good facilitation skills, strong verbal and written communication. Ability to work effectively in ambiguity, shifting priorities and multiple deadlines. Possess excellent interpersonal skills, open to all available shifts.
About the Role :
Role - Delivery Manager
Location - Kolkata
Experience range - 10 to 15 years
Qualification - Accounting & Finance - B.Com / M.Com, ICWA, CA
Responsibilities : Customer Management
- Manage Client relationships.
- Lead Client meetings and discussions - Govern, Review, drive and manage Client defined SLAs and internal metrics for the Product.
- Work closely with multiple Client Stakeholders to understand various business requirements.
- Pro-active approach towards planning and execution to meet customer's expectations.
- Develop and drive service improvements based on RCA’s, trends and customer inputs.
Delivery Management
Behavioral Competencies :
Others :
Create a job alert for this search
Delivery Manager • Kolkata, India
Related jobs
Job Title : Solution & Integration Delivery Manager Location : Kolkata, India (On-site / Hybrid),Remote Experience Required : 9+ Years Show moreLast updated: 30+ days ago
Reporting to the Head of Service Delivery.Monthly and quarterly forecasting of team costs, and project revenues.Agree strategy with Practice Head(s) and Service Portfolio Manager(s).Determine numbe...Show moreLast updated: 30+ days ago
- Promoted
Technical Delivery Manager
interface.aikolkata, west bengal, in Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell / cross-sell.Our IVA is tran...Show moreLast updated: 17 days ago
- Promoted
Bid Manager
CapgeminiKolkata, IN BID Management of enterprise scale solutions.Proven experience in defining offer scope; goals and deliverables that support business goals in collaboration with senior management and stakeholders.A...Show moreLast updated: 5 days ago
- Promoted
Delivery Manager
Tata Consultancy ServicesKolkata, West Bengal, India TCS Kolkata / Mumbai(Thane) Hiring for Delivery Manager_Accounts / Finance.Interested candidates please apply to Job code : .
CLICK ON APPLY NOW AND BROWSE JOB CODE(.Functional Title : Delivery Manager.M...Show moreLast updated: 29 days ago
- Promoted
SuperProcure - Solution & Integration Delivery Manager
SuperProcureKolkata, IndiaRemote
- Promoted
Execution Team Manager - Vanan Online Services
Vanan Services Inc.Kolkata, West Bengal, India Optimized Job Post – Project Delivery & Vendor Relations Manager (Remote – India) Job Title : Project Delivery & Vendor Relations Manager (Remote – India) Location : Remote – Anywhere in India Experi...Show moreLast updated: 3 days ago
Senior Delivery head for Oracle Cloud
ScaleneWorksKolkata, West Bengal, IndiaQuick Apply
- Promoted
Lead Project Manager – IT FinSight Delivery (Cloud Modernization & Portfolio Management)
TechHarbor PartnersKolkata, IN TechHarbor Partners seeks a dynamic Lead Project Manager to drive transformation across financial portfolio management initiatives in our IT FinSight Delivery department.
This strategic role blends ...Show moreLast updated: 4 days ago
- Promoted
Delivery Lead
RapidBrainsKolkata, IN Job Title : Portfolio Lead (Digital Delivery & Strategic Client Transformation).Remote / Hybird / Onsite as permanent employee.
Company : Our Premium Client - German Based.We're seeking an experienced an...Show moreLast updated: 5 days ago
- Promoted
- New!
▷ Only 24h Left : Senior Service Delivery Manager
ConcentrixKolkata, West Bengal, India Role : Service Delivery Manager Location : Kolkata The Role : We are seeking a seasoned and strategic leader to join our team as Sr.
Service Delivery Manager for a premium International Travel / OTA cl...Show moreLast updated: less than 1 hour ago
- Promoted
Cloud Data Delivery & Modernization Lead
Pacific Data IntegratorsKolkata, IN Core Technical & Domain Skills.Extensive hands-on experience with cloud modernization of ETL pipelines.Strong data debugging skills and deep understanding of enterprise analytics stack.Proven track...Show moreLast updated: 17 days ago
- Promoted
Salesforce Delivery Lead and Architect
Omni ReachKolkata, IN Salesforce Delivery Manager & Technical Architect.Salesforce initiatives and build a best-in-class Salesforce practice within our organization.
This role requires a strategic thinker and hands-on le...Show moreLast updated: 3 days ago
- Promoted
Analytics Delivery Lead - Publishing & Media
EXLKolkata, IN Act as a domain expert for news publishing clients, advising on data-driven strategies across editorial planning, newsroom automation, and audience analytics.
Lead delivery of AI / ML projects includi...Show moreLast updated: 30+ days ago
- Promoted
Distribution Manager
Atica GlobalKolkata, West Bengal, India About Us : Atica is a leading, tech-first remote sales & revenue management company for Hotels and Hotel operators in the US, enabled by a unified tech-led solution.
We are a startup, funded by the ...Show moreLast updated: 7 days ago
- Promoted
Senior Bid Manager
TagKolkata, IN Responsible for end-to-end management of B2B Sales Process (both New BiZ and Accounts) – right from PQQ / ITT / RFI until RFP / Closure stages helping the organization to achieve its Growth objectives.Pl...Show moreLast updated: 30+ days ago
- Promoted
WMS Implementation Manager
Globus LogisticsKolkata, IN Microsoft Dynamics 365 SCM Module (WMS,TMS, PMS).If you have hands-on experience in driving end-to-end SCM rollouts and love shaping smart logistics solutions—this role is for you!.Preference will ...Show moreLast updated: 3 days ago
- Promoted
OTR Sales Manager
Sailun GroupKolkata, IN Sailun, being one of the fastest globally growing tyre companies, has been progressing upward steadily every year in the global industry ranking.
With the passion of making great tyres for the futur...Show moreLast updated: 30+ days ago
- Promoted
Recruitment Manager / Delivery Manager
ClifyXkolkata, west bengal, in ClifyX group is an award winning IT Staffing firm formed in 1998.We have opening for Service Now Implementation Specialist, Solution Consultant Service Now, Sales Service Now, Presales Service Now,...Show moreLast updated: 7 days ago
- Promoted
Senior Service Delivery Manager
ConcentrixKolkata, West Bengal, India We are seeking a seasoned and strategic leader to join our team as Sr.Service Delivery Manager for a premium International Travel / OTA client.
The incumbent will be responsible for overseeing the end...Show moreLast updated: 6 days ago
- Promoted
AI Delivery Manager / Project Manager
Innodata Inc.Kolkata, IN We’re hiring a project manager to drive execution of custom-built AI solutions—including copilots, RAG systems, and agentic workflows.
You’ll work closely with engineers, solution architects, and cl...Show moreLast updated: 4 days ago
- Promoted
Outsourcing Manager
RevolutKolkata, IN People deserve more from their money.More visibility, more control, and more freedom.Since 2015, Revolut has been on a mission to deliver just that.
Our powerhouse of products — including spending, ...Show moreLast updated: 3 days ago