Key Responsibilities :
Sales Responsibilities :
- Identify and generate new business opportunities in IT products and services.
- Develop and maintain relationships with clients to understand their IT needs.
- Present, promote, and sell IT solutions to potential customers.
- Work with the technical team to create customized solutions for clients.
- Negotiate contracts, pricing, and terms of service with clients.
- Meet and exceed sales targets and objectives.
Support Responsibilities :
Provide pre-sales and post-sales technical support to clients.Troubleshoot and resolve IT-related issues related to hardware, software, and network solutions.Assist clients in the installation, configuration, and maintenance of IT products and services.Conduct product demonstrations and training sessions for customers.Maintain records of customer interactions, solutions provided, and service reports.Required Skills & Qualifications :
Bachelor's degree in IT, Computer Science, Business, or a related field.1 Years of experience in IT sales, technical support, or customer service.Strong knowledge of IT products, software, and networking solutions.Excellent communication and negotiation skills.Skills Required
Customer Service, Networking Solutions, Technical Support, it products, Software