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IT Sales and Support

IT Sales and Support

ConfidentialKalyan, India
4 days ago
Job description

Key Responsibilities :

Sales Responsibilities :

  • Identify and generate new business opportunities in IT products and services.
  • Develop and maintain relationships with clients to understand their IT needs.
  • Present, promote, and sell IT solutions to potential customers.
  • Work with the technical team to create customized solutions for clients.
  • Negotiate contracts, pricing, and terms of service with clients.
  • Meet and exceed sales targets and objectives.

Support Responsibilities :

  • Provide pre-sales and post-sales technical support to clients.
  • Troubleshoot and resolve IT-related issues related to hardware, software, and network solutions.
  • Assist clients in the installation, configuration, and maintenance of IT products and services.
  • Conduct product demonstrations and training sessions for customers.
  • Maintain records of customer interactions, solutions provided, and service reports.
  • Required Skills & Qualifications :

  • Bachelor's degree in IT, Computer Science, Business, or a related field.
  • 1 Years of experience in IT sales, technical support, or customer service.
  • Strong knowledge of IT products, software, and networking solutions.
  • Excellent communication and negotiation skills.
  • Skills Required

    Customer Service, Networking Solutions, Technical Support, it products, Software

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    It Support • Kalyan, India

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