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CRM AM

CRM AM

ConfidentialGurgaon / Gurugram
30+ days ago
Job description

Responsibilities :

  • Manage and maintain the company's CRM system efficiently
  • Oversee lead management, follow-ups, and client communications
  • Analyse customer data to improve engagement and retention
  • Coordinate with sales and marketing teams to ensure seamless workflows

Required Candidate profile

  • Develop and implement strategies to enhance customer satisfaction.
  • Monitor and report on CRM performance metrics.

    • Skills Required

    Client Communications

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    Crm • Gurgaon / Gurugram

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