SAP CS

JD for SAP CS :

• Minimum of 6+ years of SAP – Customer Service (CS) / Service Management (SM) experience
• Must have SAP CS experience for at least 3 full Project lifecycles and at least 1 in S / 4 HANA Implementation Project
• Strong SAP technical, configuration and business area knowledge in CS module
• Extensive knowledge of Installed Base Management, Service Order Processing and Resource Related Billing
• Experiance in Field Service, In-house Repairs, Service Contracts and Warranty Claim Management
• Extensive knowledge of replacement processing including Refurbishment process
• Knowledge of labor activity posting and integration with time keeping system
• We are also looking for people with integration capabilities and cross modular capability in SAP SD, MM / LE and Financial Accounting (FI) modules.
• Translate user's requests into application system solutions
• Resolve business issues by working with various groups within the company
• Redesign procedures to suggested best business practices in concert with SAP functionality
• Good to have industry experience specially in After Sales and Services
• Strong knowledge / experience in the industry trends and SAP solution positioning for the industry.
• S / 4HANA Certification
• Experience in SAP Fiori applications
Mandatory skills :
• SAP CS

Skills Required

Sap Cs, Sap Fiori