OIC Principal Consultant

Accelalpha An IBM Company

'Accelalpha is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organization. Accelalpha will be the hiring entity. By proceeding with this application, you understand that Accelalpha will share your personal information with other IBM affiliates involved in your recruitment process, wherever these are located. More Information on how IBM protects your personal information, including the safeguards in case of cross-border data transfer, are available here : https : / / www.ibm.com / careers / us-en / privacy-policy / '.

We are a trusted leader in implementing, integrating, and managing Oracle Cloud Applications. As part of IBM, we leverage the combined strengths of two industry powerhouses to provide clients with cutting-edge solutions that transform their businesses.

Our commitment to employee development is reflected in our award-winning Learning & Development (L&D) team, recognized by the BEST Award. As a certified Great Place to Work for the past six years and a Fortune 100 Best Workplace, we prioritize work-life balance and a supportive, inclusive culture.

We are currently seeking for 'OIC Principal / Sr. Principal Consultant' position to join our Managed Services team,

Experience : 10-15 years

Locations : Hyderabad / Bangalore / Pune

Employment Type : Full Time

Job Responsibilities :

• Experience in Oracle SOA is required.
• Experience in OIC implementation project is good to have.
• Experience in handling multiple support account is preferred.
• Review design, functional, technical and / or user documentation, as needed.
• Collaboration with end-system counterparts and other team members to ensure smooth & successful testing.
• Preparation of documentation. Artifacts like MD70, MD120, knowledge repository, Issue Fixes, as needed.
• Provide inputs and recommendations for best practices.
• Ability to work independently or with a group.
• Taking lead on projects, as needed.
• Will be involved in Practice building, implementations, and support functions of Oracle SOA (Oracle BPEL, Oracle OSB) & Oracle Integration Cloud activities.

Service Management :

❖ Monitoring and managing integration support functions to ensure optimal service Maintaining high performance levels for service-related processes and implementing improvement activities wherever necessary.

❖ Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews.

❖ Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery.

❖ Developing a deep understanding of projects to gain insights into the scope of service delivery.

❖ Taking accountability for service delivery performance, meeting customer expectations, and driving future demand.

❖ Analyzing third-party as well as internal processes and creating strategies for service delivery optimization.

Performance and Quality Management :

❖ Recommending methods of improvement and seeing that actions are implemented on time for service delivery upgrades Providing accurate and regular reports to the management on performance of the service delivery Leading personnel management, including staff recruitment, performance assessment, training, and mentoring Building strong relationships with teams and stakeholders to enable effective dialogue exchange between departments Handling multiple customer accounts.

Technical Perception :

❖ Supervising integration consultants to facilitate continual improvements in the environment Collaborating with technical design teams to set standards for software, hardware, and security. Making sure that updates and patches are applied effectively and promptly Enabling high-level performance benchmarks for Meeting Support SLAs Executing technical strategies for delivery optimization.

Work timings :

❖ Should be flexible with work timings. Should be willing to support teams on weekends (when needed) towards resolution of important issues. Skill Set

Good To Have

Benefits :

About the company :

Our integration with IBM amplifies our capabilities, bringing enhanced innovation, expanded resources, and a broader global reach, allowing us to solve even the most complex business challenges with greater efficiency.

Specializing in supply chain and logistics optimization, procurement processes, customer experience enhancement, and enterprise-wide financial planning, we deliver end-to-end solutions that streamline critical business operations. As a Top 20 Global Partner for Oracle, we continue to empower our clients with deep expertise and comprehensive services tailored to their unique needs.

Our management team is made up of industry experts with decades of experience in their respective fields. Many of our consultants boast an average of more than 10 years of industry experience with multiple full cycle project implementations under their belt.

EEO Statement

Accelalpha is an Equal Opportunity Employer, and we make sure to comply with all laws and regulations that protect and enhance Diversity and Inclusion. All qualified candidates will receive consideration without regard to age, race, colour, nationality, religion, sexual / gender orientation, gender identity, disability, or any other legally protected status. We are committed to build diverse and inclusive teams and an equitable workplace for all our employees across the globe.

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Skills Required

Java, Oracle Integration Cloud, Xpath, Web Services, Pl Sql, Soap, Json, Xsd, Oracle Soa, Jira, Xslt, Sql, Javascript, Xquery, Xml, Restful Services