Floor Manager Jewellery ( Delhi)

mail : -

Floor Manager oversees and manages the daily operations of a specific area or department such as a retail store restaurant or production floor focusing on team leadership customer service and operational efficiency. Key responsibilities include leading and training staff managing inventory and stock ensuring customer satisfaction by resolving complaints monitoring sales and performance and maintaining a positive and safe work environment. The goal is to ensure a smooth workflow optimize sales and profitability and uphold company standards.

Key Responsibilities

Staff Management :

Hire train and develop employees.

Create work schedules and assign tasks.

Monitor staff performance and provide feedback.

Handle disciplinary issues and motivate the team.

Customer Service :

Ensure a positive customer experience.

Address customer inquiries and resolve issues promptly.

Implement strategies to enhance customer satisfaction.

Operations & Sales :

Oversee daily operations and ensure smooth workflow.

Manage inventory monitor stock levels and coordinate restocking.

Monitor sales figures analyze trends and identify opportunities to increase profitability.

Ensure compliance with company policies and procedures.

Maintain cleanliness safety and organization of the floor area.

Leadership & Environment :

Foster and maintain a positive work environment.

Act as a liaison between staff and other management.

Embody the companys mission values and standards.

Common Industries

Floor managers are essential in various industries including :

Retail : Overseeing sales floors and ensuring a positive shopping experience.

Hospitality : Managing dining areas ensuring quality service and overseeing guest experiences.

Manufacturing / Production : Supervising production processes and ensuring operational efficiency.

Media Production : Coordinating studio equipment crew and talent for productions.

Key Skills

Culinary Experience,Restaurant Experience,Succession Planning,Customer Service,Hospitality Experience,Guest Relations Experience,Management Experience,Serving Experience,Shift Management,Computer Literacy,Restaurant Management,Stocking

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 30000 - 50000