Job descriptionResource should have Knowledge in handling Spotfire administration activities - Should have Knowledge on ITSM processes and handle day to day activitiesShould be able to install, configure and fine-tune the application as per recommendationsShould be able to optimize the applications and improve performanceShould have some knowledge in PL / SQL and optimize queries in dashboardsShould be able to upgrade application and handle issues post-upgradeShould be able to create dashboards by writing questions and configuring datasets