Business Analyst

This job is with WTW, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Description

Summary :

The Business Analyst will work with key stakeholders in the business to determine business requirements with regard to reporting and other corporate applications including OAC, Hyperion, Power BI, Qlik Sense, and other bespoke systems within the organization. This person will need to be able to document meetings, progress actions, and produce requirement specifications. They will also be responsible for creating test plans and scripts – and also for executing such plans to test developed objects where applicable. They will also be responsible for general support queries and associated support documentation. The role would work within a team of analysts supporting the Management Information Reporting Systems (MIRS) environment1.

Responsibilities :

Business Analysis : Liaising with stakeholders in all areas of Finance, Accounting, Treasury, Tax, etc1.

Reporting and Software Functional Designs : Production of reporting and software functional designs to agreed standards.

Change Management : Ensure requirements for changes and enhancements are properly defined, have proper approvals, and follow appropriate channels for testing and migrating to test and production environments.

Testing : Creation and execution of test plans to support the deployment of deliverables.

Software Delivery : Various functions related to delivering new software including user acceptance testing, communication, and training.

Support : Handling of support tickets and production of support documentation to reduce support ticket levels where applicable.

Progress Reporting : Provision of regular progress reporting verbally and through agreed reporting mechanisms.

Flexibility : Be prepared to work flexibly to meet the needs of team and project timetables.

Data Reconciliation : Perform data level reconciliations as needed.

Qualifications

Requirements :

Industry Experience : 9+ years of experience in Professional Services and / or Insurance industries and their reporting requirements.

Business and Systems Analysis : Experience in business and systems analysis.

Business Intelligence Solutions : Experience delivering business intelligence solutions.

Systems Development : Experience in systems development within an agreed development life cycle.

Organizational Skills : Strong organizational skills; must be able to prioritize and multi-task.

Communication Skills : Strong communication skills; articulate and able to communicate with associates from different functional areas and IT.

Professional Image : Must be able to project a positive and professional image.

Critical Thinking : Must be able to use critical thinking skills to determine the best approach to problem-solving.

Confidentiality : Must maintain confidentiality at all times.

Attention to Detail : Have a strong aptitude for accuracy and must be detail-oriented.

Data Visualizations : Have expertise using data visualizations.

Technical Proficiency : Proficiency in Power BI or Qlik Sense.

Finance Knowledge : Working knowledge of Finance, Accounting, Treasury, and Tax functional areas.

Additional Skills : Working knowledge of Human Resources and / or Marketing operations is a plus. Basic skills with SQL and / or PL / SQL are a plus. Experience deploying chatbot solutions is a plus. Experience writing and executing automated test scripts is a plus. Advanced analytics experience is a plus : AI, Predictive, Data mining, Sentiment Analysis, Cluster analysis, etc.