Residence Manager

Role Overview :

We’re looking for a proactive, people-centric professional with a hospitality background to join our on-ground team. As a Residence Manager, you’ll be responsible for resident experience, day-to-day property operations, complaint resolution, rent follow-ups, and community engagement through events. This is a multi-faceted role ideal for someone who thrives in high-energy, people-first environments.

Budget : 25-40k - Based on experience.

Location : Mumbai / Pune

Key Responsibilities :

• Guest Relations & Onboarding : Act as the first point of contact for residents and visitors; ensure smooth onboarding, check-ins, and check-outs.
• Resident Experience & Complaint Management : Handle concerns and escalations with empathy and urgency. Maintain a strong resident satisfaction score.
• Operations Oversight : Coordinate with housekeeping, security, and maintenance teams for daily operations across properties.
• RentCollection & Reporting : Follow up on rent dues, track payments, and maintain accurate records in coordination with the finance team.
• Event & Community Engagement : Plan and execute events, meetups, and interactive activities to build resident engagement.
• Property Tours & Sales Support : Conduct property visits for prospective students and parents, highlighting features and addressing queries.
• Cross -Team Collaboration : Work closely with the sales, marketing, and operations teams to ensure a seamless resident journey.

Requirements :

Nice to have :

What we offer :

To Apply :

Send your CV to hr@unionliving.in with the subject line : Residence Manager - Union Living.