Skills : Strong understanding of real estate closing processes, excellent attention to detail, customer-oriented, and proficient in CRM software.
Communication : Exceptional interpersonal and communication skills to interact with clients and stakeholders effectively.
Roles & Responsibilities :
Transaction Management :
- Oversee the end-to-end closing process for residential real estate transactions, ensuring all paperwork, signatures, and funds are in order.
Client Relationship Building
Actively follow through on potential customers based on their specific requirements. Possess in-depth product knowledge (and micro information at project level) and communicates the same effectively to prospects.In collaboration with the Team Lead, meet with prospects, organize and conduct site visits and strive to establish a strong client relationship with an aim to convert from proposal to definite statusPlay a key role during various stages of customer engagement till delivery and provide support for query resolution.Systems and Process Compliance
Maintain accurate records for designated accounts and share regular updates with the Team Lead and Segment Head.Maintain thorough adherence to SFDC and lead tracking mechanisms as requiredIndustry Awareness
Keep abreast with relevant competitor details including price movements, construction activity, key trends and market dynamicsNetwork effectively with peer teams and industry contacts to stay updated on key trends, developments, market dynamics and potential business opportunities. Liaison with various departments to get deeper product knowledge.