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Client Engagement Specialist

Client Engagement Specialist

FTS HEALTH & FITNESS PRIVATE LIMITEDRepublic Of India, IN
11 days ago
Job description

About Us : Fight The Sunrise (FTS) is dedicated to crafting personalized fitness journeys that seamlessly integrate into our clients' lifestyles. Our science-based programs focus on sustainable health transformations without imposing restrictive diets or rigid timelines. We emphasize balance, allowing clients to enjoy all aspects of life while achieving their fitness goals.

Role Summary : As a Digital Sales Executive at FTS, you'll be the primary point of contact for prospective clients. Your role involves engaging with incoming leads, understanding their fitness aspirations, and effectively communicating how FTS's personalized programs can help them achieve their goals. Your main objective is to convert inquiries into committed clients through insightful consultations and consistent follow-ups.

Key Responsibilities :

  • Lead Engagement : Promptly respond to incoming inquiries via calls, WhatsApp, and email, providing detailed information about FTS programs.
  • Consultative Selling : Conduct personalized consultations to assess potential clients' fitness goals, lifestyle, and preferences, recommending suitable FTS programs.
  • Relationship Building : Establish and maintain strong relationships with prospective clients, guiding them through the decision-making process with empathy and expertise.
  • CRM Management : Utilize CRM tools to document interactions, track progress, and manage the sales pipeline effectively.
  • Target Achievement : Meet and strive to exceed weekly and monthly sales conversion targets.
  • Feedback Loop : Relay insights from client interactions to the marketing and program development teams to enhance FTS offerings and client satisfaction.

Qualifications :

  • Experience : 1–3 years in inside sales, telesales, or customer relationship roles, preferably within the fitness, wellness, or lifestyle sectors.
  • Communication Skills : Exceptional verbal and written communication skills in English.
  • Empathy and Understanding : Ability to connect with individuals on a personal level, understanding their needs and concerns regarding fitness and lifestyle changes.
  • Self-Motivation : A proactive and driven mindset, comfortable working towards and achieving set targets.
  • Tech Proficiency : Familiarity with CRM systems and digital communication platforms.
  • Passion for Fitness : A genuine interest in health and wellness, aligning with FTS's mission and values.
  • What We Offer :

  • Purpose-Driven Environment : Be part of a team that's passionate about transforming lives through personalised fitness journeys.
  • Growth Opportunities : Opportunities for professional development and career advancement within the company.
  • Compensation : Competitive fixed salary complemented by performance-based incentives.
  • Supportive Culture : A collaborative and supportive work environment in our Mumbai office, with comprehensive training provided.
  • To Apply : Please send your resume along with a brief cover letter explaining your interest in the role to office@fightthesunrise.com

    Job Type : Full-time

    Pay : ₹20,000.00-₹28,000.00 per month

    Work Location : Hybrid

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    Client Engagement Specialist • Republic Of India, IN

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