Director, Group BRM - Sales Governance CPBB

Key Responsibilities

Strategy & Business

• Support the effective governance of Affluent and WM business.
• Maintain a strong understanding of the business and relevant inherent risks.
• Develop and nurture strong working relationship with Business and Functional management to understand business plans and areas which may result in increased risk.
• Support the execution of internal reviews / deep dives to identify potential areas of improvement in the way we do business and reflect on forward-looking impact of strategic and tactical decisions.
• Provide pragmatic recommendations to mitigate the risk of detriment to clients and other external stakeholders.
• Processes & Risk Management & Governance

Ensure there is a framework for effective management of Conduct and Operational risks across the PvB business and in compliance with applicable internal policies and external laws & regulations across our markets, leading to timely assessment of residual risks at Group level.

Accountable for Group, country roll-out and embedding of the Operational Risk Framework and Enterprise Risk Management Framework linked to PvB, Affluent segment processes to ensure appropriate focus on 'High' and 'Very High' risk issues.

Support the Global Head, BRM, Affluent & Private Banking Segments and Regional and Group Private Bank Heads to execute responsibilities as outlined in the Group ERMF.

maintaining a strong and appropriate control environment covering the Private Bank business and SCTS including monitoring the PvB business and SCTS to ensure compliance with applicable policies / procedures. RCSA, RRA and submissions in M7 and other reporting systems are updated

Restricting business if existing infrastructure and processes, capacity or capability are not fit to execute business within operational risk tolerance, regulatory standards or growth aspirations.

Responsible for managing regulatory audit / inspections (both internal and external) on PvB / Affluent Group teams. Support countries where required ensure audit preparedness in the Affluent Segment and achieving good MCA and CE scores including driving up the self-identification rates of audit findings.

Evaluate processes across the Client Journeys within PvB (including Frontline Governance, Campaign management, Segment Value proposition and optimization) to ensure controls and governance are in place for any initiatives rolled out in the Journeys as these are run globally for PvB segment.

Coordinate required data remediation plans and provide governance oversight to ensure that Private Bank and Affluent segments (including Frontline Governance, Campaign management, Segment Value proposition and optimization) are fully compliant with the Data Quality Management Framework (DQMF).

Input to the design of global processes and controls ensuring local requirements are considered, while adhering to Group standards.

Own and treatment plans (both country and group level) are tracked to meet target residual risk state.

Ensure there is a framework for effective management of operational risks and in compliance with applicable internal policies and external laws and regulations across our network markets.

Accountable for country roll-out and embedding of processes, ensure appropriate focus on High risk and Very High risks where appropriate.

Ensure amalgamation of standards across WRB and manage Frontline Governance Campaign management, Segment Value proposition and optimization for all segments.

Ensure process maps minimize operational loss and failures ensure appropriate focus on issues and resolutions.

Support the design, implementation and maintenance of processes and risk-related MI for the business.

Skills And Experience

Become one of the primary contacts in the 1st Line of Defense for activities related to Conduct risk, Frontline Governance, Campaign management, Segment Value proposition and optimization and Investment Sales & Suitability.

Ensure that business risk matters are subject to adequate remedial action and / or escalation as appropriate.

Ensure timely delivery of the book of work to improve risk mitigation and overall efficiency.

Support the administration of risk-related forums and committees.

Provide support to the Regional / Country teams (frontline and operations) in developing and managing business risk.

Advise senior stakeholders on maintaining a strong and appropriate first line conduct environment.

Support in the management of Staff Fraud risk for Private Bank segment

People & Talent

Develop effective partnership and proactively engage with Business (Front Line, COO, Business Risk) and risk partners as required (Compliance, Fraud, OR etc.).

Stimulate an environment where forward planning, streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.

Assist in the development of training as well as communication campaign to raise risk awareness amongst colleagues.

Regulatory & Business Conduct

Display exemplary conduct and live by the Group's Values and Code of Conduct.

Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Responsible for Conduct Dashboards, updates to senior risk forums / committees.

Drive the PvB conduct agenda globally and across regions, ensuring that Group and regulatory expectations are met across the entire PvB business as well as Wealth product and and Affluent segment.

Conduct Risk, both Institutional and Individual and Staff Fraud in Wealth products and Affluent segments.

Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Qualifications

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Skills Required

Operational Risk Management, Fraud Risk Management