Tele Sales Manager

About Us :

Paisa Bazaar, part of Policy Bazaar Group, is India's largest digital consumer credit marketplace. We help customers choose from a wide range of personal loans, business loans, and credit products, offering transparent, quick, and seamless financial solutions.

Role Overview :

We are looking for a highly motivated and experienced Tele Sales Manager to lead our Personal Loan / Business Loan Tele Sales team in Karnataka. The candidate must have prior experience in handling large tele sales teams, a strong understanding of call centre operations, and expertise in sales metrics, dialler systems, and CRM tools.

Key Responsibilities :

• Lead and manage a large tele sales team (including Team Leaders, Assistant Managers, and Associates) for Personal Loan & Business Loan verticals.
• Ensure achievement of sales targets, productivity, and key performance metrics (connect rate, conversion rate, talk time, login hours, AHT, etc.).
• Monitor team performance using dialler systems, CRM software, and tele sales dashboards .
• Drive effective lead allocation, call flow, and conversion through efficient workforce management.
• Train, mentor, and motivate the team to deliver high-quality customer interactions.
• Ensure compliance with company policies, RBI / financial guidelines, and quality standards.
• Regularly review team performance, identify gaps, and implement process improvements.
• Coordinate with central operations and product teams to align strategies for the entire Karnataka region .
• Maintain strong focus on customer experience while driving revenue growth.

Requirements :

What We Offer

If you're interested for this role, Share your CV : [HIDDEN TEXT] or reach out to Krishan Kant at : 8448684083.

Skills Required

CRM Tools, Call Centre Operations, sales metrics, Tele Sales