Ict Application Support

About the Company In today's market, there is a unique duality in technology adoption. On one side, extreme focus on cost containment by clients, and on the other, deep motivation to modernize their Digital storefronts to attract more consumers and B2B customers. As a leading Modernization Engineering company, we aim to deliver modernization-driven hypergrowth for our clients based on the deep differentiation we have created in Modernization Engineering, powered by our Lightening suite and 16-step Platformation™ playbook. In addition, we bring agility and systems thinking to accelerate time to market for our clients. Headquartered in Bengaluru, India, Sonata has a strong global presence, including key regions US, UK, Europe, APAC, and ANZ. We are a trusted partner of world-leading companies in TMT (Telecom, Media, and Technology), Retail & CPG, Manufacturing, BFSI (Banking, Financial Services, and Insurance), and HLS (Healthcare and Lifesciences) space. Our bouquet of Modernization Engineering Services cuts across Cloud, Data, Dynamics, Contact Centers, and around newer technologies like Generative AI, MS Fabric, and other modernization platforms. Responsibilities Experience : 6+ years We are seeking a skilled and experienced IT Application Administrator to join our team. As an IT Application Administrator specializing in Active Directory, Office 365 and Office tools, the person will play a critical role in ensuring the reliability, security, and efficiency of our customer organization's IT infrastructure. By leveraging the expertise in AD and Office tools administration, the person will help empower Customers end users to collaborate effectively and drive business success through technology innovation Proven experience in administering and supporting Active Directory, Office 365 environments and Office tools. Strong understanding of AD concepts such as domains, forests, trust relationships, and group policies. In-depth knowledge of Office tools, O365 services and administration tools, including PowerShell. Familiarity with identity and access management (IAM) principles and technologies. Experience with security and compliance frameworks (e.G., NIST, GDPR, HIPAA). Excellent troubleshooting skills and attention to detail. Effective communication and interpersonal skills, with the ability to collaborate across teams and departments.