We are seeking a Hub Spot Operations Manager to lead and optimize our use of Hub Spot across Marketing, Sales, and Service Hubs. This role will serve as the Hub Spot subject-matter expert, responsible for designing, implementing, and maintaining workflows, pipelines, campaigns, and reporting dashboards that support the entire customer lifecycle. The ideal candidate has a deep understanding of Hub Spot’s Marketing, Sales, and Service Hubs, hands-on technical expertise, and the ability to collaborate across Product, Engineering, and Analytics to ensure adoption, governance, and business impact.
KEY RESPONSIBILITIES :
- Own day-to-day administration and optimization of Hub Spot Marketing, Sales, and Service Hubs.
- Design and optimize automated workflows for lead nurturing, deal pipelines, ticketing, and customer journeys.
- Partner with Marketing, Sales, and Customer Success teams to define requirements and implement scalable solutions.
- Ensure data hygiene, governance, and alignment across Hub Spot and integrated systems (CRM, analytics, product databases).
- Collaborate with Engineering to maintain Hub Spot integrations with internal systems and analytics platforms.
- Partner with Analytics to define campaign attribution, funnel reporting, and performance dashboards across the customer lifecycle.
- Serve as primary liaison with Hub Spot support and