We are seeking a motivated and customer-focused Sales Officer to join our Gold Loan division. The ideal candidate should have hands-on experience in sales or customer service within the Banking or NBFC sector and a strong understanding of financial products, particularly gold loans.
Key Responsibilities :
- Generate new business by promoting gold loan products to potential customers.
- Manage walk-in customers effectively and ensure prompt service.
- Conduct initial evaluation of gold ornaments for loan processing as per company policy.
- Maintain healthy relationships with existing customers for repeat business.
- Achieve monthly sales and collection targets.
- Ensure compliance with all regulatory and company guidelines during loan processing.
- Coordinate with internal teams for documentation, verification, and disbursement.
- Maintain proper records and MIS reports for daily branch activities.
Required Skills & Qualifications :
Minimum 6 months of experience in sales, customer service, or gold loan operations within the Banking or NBFC sector.Good knowledge of gold loan products and market practices.Excellent communication and interpersonal skills.Customer-centric approach with a proactive attitude.