Head of Operations

This is a remote position.

We are looking for a Head of Mission Operations — an experienced, systems-driven operator who can orchestrate people, technology, and process in a live, regulated healthcare environment.

This role sits at the centre of AccurKardia's execution engine. You will work directly with the Co-Founder & COO and company leadership to ensure every clinical deployment, data pipeline, and product release runs predictably, safely, and flawlessly.

It is both a command and orchestration role — ideal for someone who thrives in complexity, balances precision with urgency, and takes pride in building systems that directly impact patient lives.

Key Responsibilities

Operational Orchestration :

Own cross-functional delivery across engineering, product, QA, and clinical operations — ensuring synchronization between technical and customer-facing teams.

Deployment Management :

Plan and oversee clinical and partner rollouts, managing timelines, dependencies, and on-site or remote go-lives with zero-surprise execution.

Systems & Process Design :

Build scalable operating rhythms — daily stand-ups, QA reviews, issue-tracking frameworks, and operational dashboards for leadership visibility.

Compliance & Quality :

Partner with Engineering, AI, and Product leadership to ensure adherence to FDA, HIPAA, and other regulatory requirements through disciplined documentation and process integrity.

Continuous Improvement :

Identify operational bottlenecks early, implement countermeasures, and institutionalise learning loops across deployments.

Stakeholder Communication :

Serve as the operational point of contact for internal teams and external hospital

Requirements

Skills & Competencies

Systems Thinking : Ability to connect technical, clinical, and operational variables into one coherent model.

Execution Discipline : Operates calmly and decisively under pressure; detail-oriented without losing perspective.

Analytical Precision : Data-driven decision-maker who uses metrics to guide prioritization.

Cross-Functional Empathy : Can communicate fluently with engineers, clinicians, and executives alike.

Operational Creativity : Builds structure in ambiguous environments and simplifies the complex.

Integrity & Accountability : Relentless about quality, compliance, and mission alignment.

Experience & Background

5–10 years in operations, program delivery, or systems management within technology, healthcare, or regulated industries.

Has led multi-stream projects or deployments (e.g., Accenture, Deloitte, high-growth health-tech, or SaaS environments).

Proven ability to manage delivery under high stakes with minimal oversight.

Skills Required

systems thinking