This job offer is not available in your country.
▷ Immediate Start! Customer Support Analyst
CYGNVSIndia5 hours ago
Job descriptionBachelor’s degree from an accredited university or college in computer science. 3+ years of experience in product customer support. Excellent interpersonal and collaborative skills. An analytical mind and inclination for problem-solving. Ability to translate business requirements into non-technical, lay terms. Good documentation skills Keen attention to detail. Strong written and verbal communication skills. Strong customer-relationship skills – responsiveness, sensitivity, diplomacy Experience working with cloud-based products, preferably on AWS. Experience using issue tracking software like HubSpot, GitLab, JIRA etc. Knowledge in any scripting / programming language – Python / Java / JavaScript / Perl to automate manual repetitive tasks. Knowledge in fetching data from SQL / No SQL databases. Competitive salary and comprehensive benefits package. Opportunities for continuous career growth and development. Exposure to cutting-edge technologies and advanced cybersecurity practices. A dynamic, enjoyable work environment that recognizes and celebrates exceptional work. Straightforward and transparent policies.
Our Customer Support Analyst will be working on addressing customer issues, guiding the customers on the usage of the product and working closely with the customer support, the solution architects’ team and engineering teams to provide a fulfilling experience to our customers.
Your Responsibilities :
- Troubleshooting customer issues and doing RCA.
- Guiding & assisting the customer on product usage.
- Handling customer data import / export from production systems.
- Ensure that the customer data is properly updated in production systems.
- Processing confidential data and information according to guidelines.
- Helping develop product content for internal and external stakeholders.
- Generating reports from single or multiple systems.
Our Ideal Candidate :
Good to have :
What We Offer :
Join us at CYGNVS and become a crucial part of a team that values innovation, excellence, and enjoyment in crafting exceptional products. If you're fervent about software engineering and ready to make a significant impact, apply now!
Create a job alert for this search
Customer Support Analyst • India
Related jobs
![[Immediate Start] Customer support](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobtraffic-in&company_name=Preferable%20-%20Crafting%20Careers)
![▷ [Immediate Start] Application Support Team Lead](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobtraffic-in&company_name=Emkay%20Global%20Financial%20Services%20Ltd)
![Support Engineer [Immediate Start]](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobtraffic-in&company_name=DoubleTick)
![▷ [Immediate Start] Customer support](https://cdn-logos.talent.com/v1/logo/image?feedcode=attb-in&company_name=Preferable%20-%20Crafting%20Careers)
- Promoted
Calypso || Application Support Analyst|| Pune / Mumbai / Chennai
Tata Consultancy ServicesIndia Position Title : Application Support Analyst.Location : Chennai / Mumbai / Pune.Working experience of supporting applications in.
Extensive experience with some version of UNIX.Linux preferred but not es...Show moreLast updated: 16 days ago
- Promoted
Desktop Support Analyst
ITC InfotechIndia Job Opportunity Windchill Migration Architect at ITC Infotech.Location : Haridwar / Bangalore / Hyderabad / Pune / .Notice period : Immediate to 30 days only.
End user support (not remote support) - Netw...Show moreLast updated: 30+ days ago
- Promoted
Matrixx Support Analyst
Tata Consultancy ServicesIndia Matrixx Support Analyst Required Technical Skill Set.Matrixx, IN / Billing system , Charging systems, Intelligent network engineer, diameter Experience.
Hyderabad / mumbai / Bangalore Notice period.Deep...Show moreLast updated: 16 days ago
- Promoted
Customer Support Specialist
Scry AInagpur, maharashtra, in Years in Customer Support, Helpdesk, or Client Success.Scry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and compliance.Our platforms C...Show moreLast updated: 4 days ago
- Promoted
- New!
▷ (Immediate Start) Production Support Analyst
TradeZero IndiaIndia Built By Active Traders, For Active Traders”, TradeZero was founded in 2015 by a team that leveraged.TradeZero serves both domestic and international active traders, representing a robust and growi...Show moreLast updated: 1 hour ago
- Promoted
Support Analyst
Tata Consultancy ServicesIndia Greetings from TATA CONSULTANCY SERVICES! Skill : NetReveal Years of Experience : 4-6 years Location : .Must-Have NetReveal(Case Management, WF Administrator,, Realtime payment Screening) SQ, Java J2EE...Show moreLast updated: 14 days ago
- Promoted
Application Support Analyst
BNP ParibasIndia Responsible for efficient resolution of issues to minimize impact to clients and internal users including liaising team members, management, vendors, other internal IT teams.Perform activities rela...Show moreLast updated: 30+ days ago
- Promoted
- New!
[Immediate Start] Customer support
Preferable - Crafting CareersIndia Responsible for handling GPS Devices Installation and troubleshooting of GPS Devices in Vehicle - Responsible to support the Engineer on Field - Daily Co-ordination and Support with Team - Co-ordin...Show moreLast updated: 1 hour ago
- Promoted
- New!
▷ [Immediate Start] Application Support Team Lead
Emkay Global Financial Services LtdIndia The Application Support Team Lead is responsible for managing a team of support consultants (1st–3rd line) to ensure smooth operation of application support services.
This role focuses on incident r...Show moreLast updated: 1 hour ago
- Promoted
Systems Monitoring Specialist (Contract) – Immediate Start
nineDots.ioNagpur, IN Systems Monitoring Specialist (Contract) – Immediate Start.Must be able to start within 1 week of offer.We’re supporting a fast-growing digital banking solutions provider that’s scaling critical in...Show moreLast updated: 9 days ago
- Promoted
Hubspot Support Analyst
Marcus Evans GroupIndia Marcus Evans Group is a global leader in delivering high-impact business events, strategic conferences, and bespoke business intelligence solutions designed to drive success across industries.With ...Show moreLast updated: 15 days ago
- Promoted
Customer Support Specialist (unpaid)
SM Recordnagpur, maharashtra, in SM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide.
Built on the principles of Technology and Trust, we are dedicated to max...Show moreLast updated: 30+ days ago
- Promoted
- New!
▷ Immediate Start : US Federal Contracts Support Analyst
Allwyn CorporationIndia We are seeking a detail-oriented and motivated US Federal Contracts Support Analyst to provide compliance, reporting, and administrative support for U.
The role will involve working closely with U.F...Show moreLast updated: 1 hour ago
- Promoted
Advent Global Solution - TouchWorks BI Support Analyst
Advent Global Solution Private LimitedIndia Total Experience : Resource must have 5+ years Shift Time : Evening or Night Shift Mandatory Skil...Show moreLast updated: 27 days ago
- Promoted
Customer Support Specialist
RKB Web Technologiesnagpur, maharashtra, in We’re looking for a Customer Support Specialist to provide email and chat support for merchants using our Shopify SEO app.
The role involves troubleshooting customer issues, guiding merchants on app...Show moreLast updated: 4 days ago
- Promoted
- New!
Support Engineer [Immediate Start]
DoubleTickIndia As a Support Engineer, we are looking for a technically sound and customer-centric professional to drive the resolution of product-related issues, enhance customer satisfaction, and ensure seamless...Show moreLast updated: 1 hour ago
- Promoted
- New!
▷ [Immediate Start] Customer support
Preferable - Crafting CareersNagpur, Maharashtra, India Responsibilities - Responsible for handling GPS Devices Installation and troubleshooting of GPS Devices in Vehicle - Responsible to support the Engineer on Field - Daily Co-ordination and Support ...Show moreLast updated: 3 hours ago
- Promoted
Customer Support Analyst
CYGNVSIndia Our Customer Support Analyst will be working on addressing customer issues, guiding the customers on the usage of the product and working closely with the customer support, the solution architects’...Show moreLast updated: 30+ days ago
- Promoted
CUSTOMER SUPPORT ANALYST
ConfidentialIndia Experience & Domain Knowledge : .Minimum 3+ years of experience in payments, fintech, or card scheme operations.Strong understanding of transaction lifecycle, authorization flows,.Technical & Analyti...Show moreLast updated: 18 days ago
- Promoted
Senior Application Support Engineer
ZellerNagpur, IN At Zeller, we’re champions for businesses of all sizes, and proud to be a fast-growing Australian scale-up taking on the ambitious goal of reimagining business banking and payments.We believe in a ...Show moreLast updated: 30+ days ago